Broadband speed
I have purchased 900mbps package which should have been activated on the 10th November. I have tested my speed and it seems to be around 2.5mbps. Nowhere near what I'm paying for. Is there something I need to do.
Broadband activation
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Forum Posts
Broadband activation extreme delay
I had a contract for broadband full fibre 100 to be live from last week of September. I installed the router, did not work. Then i called them to find out the reason. They said en engineer from openreach will come on 14th October to sort out the fibr...
Cityfibre broadband install
Serious worries now about joining Vodafone. I was offered original activation date of 19oct, nobody turned up, called Vodafone hopeless support who seem to know nothing of city fibre and offer me help with diagnostics of my broadband connection. No!!...
Fibre Activation Delay
I am growing increasingly annoyed ( P'd Off) I ordered an upgrade from Pro Superfast 2 to Pro Fibre 900 this was on 16th September with the installation and activation date of the 12th October, the Openreach engineer came and installed the ONT but ad...
Connecting to internet
Activation day 25 October. Set up broadband. Wi-Fi light white. Internet light flashing red and white. . Wi-Fi showing On devices. How long before I internet light turns white. Broadband set up just after midnight on 25 Oct. Laptop recently replaced...
BEWARE 14 days, 5 different Faults still no resolution.
On Monday I had Full Fibre installed but the connection was not showing as active by Midnight. I spoke to an Agent on Tuesday who advised me there had been an internal error and that there was a restriction on my account. I was told this had been res...
It's been over 4 weeks now, and still no broadband activation
I initially tried to place an order online for the broadband connection for my new apartment, all to no avail. I also put a call through to the customer support team to assist, still no avail. I had to go to the store which had me stay on a really lo...
Resolved! Broadband install connection problems
Vodaphone broadband install issuesVodaphone broadbandOrdered in London SE8 post areafirst contact with Vodaphone dated August 22We contacted Vodaphone online for Broadband in August 2022.made an order expected connection within 10 days as per phone c...
Gigafast Broadband Activation
I ordered Vodafone's Gigafast Broadband package on April 30th, 2022. It was due to be installed AND activated on May 24th, 2022. The fibre was installed however, my broadband was not activated and I still have no internet access. I received ANOTHER e...
Still awaiting activation 4 days after install
Currently on day 4 of internet light flashing red on router 4 days after fibre was installed. No service light on the fibre ONT also. When I call customer services just keep getting passed from department to department to try and get this sorted. At ...
Recently solved
