Hi, I have attempted to speak to Vodafone via chat and was met with some extremely contradictory and nonsensical response (see below). Basically, all I need to know is if superfast 2 is always FTTC, therefore is plugged into the phone line as "tradit...
I rang up today in order to say that I'm moving house. An appointment has been arranged to activate broadband in my new flat.But I just got an email saying that "Based on the date your service is due to end, we estimate your Early Termination Fee wil...
Is there someone from Vodafone who can check when my internet will work. I spent 45 minutes on phone to Waqar who said should be working by now. Still same as before with internet red light on router just flashing. I WFH and must be able to use this ...
Hello,My activation date was meant to be on the 28th and then it was delayed. I then had a phonecall from someone yesterday and they guaranteed an engineer would contact me and it would be activated last night. Still no activation. I have then been o...
I WFH and must have internet tomorrow for work. I spoke to someone called Waqar this morning who said everything has been done and should be working by this afternoon. Was on phone 45 minutes. Is there someone from Vodafone here who can PLEASE check...
I am moving from TalkTalk FTTC to Vodafone FTTP next week. I don't know if this will by CityFibre or OpenReach as both are available at my exchange. Do I need to notify TalkTalk or will Vodafone do that? I spoke to Vodafone and they say they haven't ...
Hi is there anyone from Vodafone who can help. I. am supposed to be moving house 31 March but the earliest activation date to move internet is only 6 April. Apparently as earliest engineer slot available. I then got an email saying good news no need ...
I was with BT and recently was changed to VOIP for the phones using the fibre connection. At this point the copper line coming into the house and the copper wiring in the house linking the BT sockets was redundant.I have now changed to Vodafone and w...
Hi all - I've just signed up for Vodafone broadband, but I can't log in to vodafone.co.uk/my-vodafone-account. When I enter my email address and the initial password that was given to me, the page displays what looks like an error at the web server ...
Had my Openreach engineer visit to install a new line on Wednesday. No problems at all other than not installing a proper master socket with the built in filter - he took my old one away I'd installed 15 years ago but no worries, I'll get a new one a...
