A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).
Hi all, Writing on behalf of a friend. He lives in Spain, has a VF PAYG account (his old UK number) that has suddenly stopped working correctly. The top up line won’t recognise his number, the website doesn’t either. He noticed a week or so ago but a...
Hi,I left the UK on the 19th of August last year. I turned on my sim from abroad on the 16th of Feb to make a chargeable action to avoid disconnection, before my planned trip on the 20th of Feb (Back in the UK now).I have miscalculated the period as ...
Hi there, I was directed here by Vodafone support, who said I needed to speak to someone from the Gold Number team, so hoping someone can help me out. My PAYG number, which I've had for 15+ years, was deactivated by Vodafone due to inactivity (when ...
Hi, this is a long story.. still not resolved.I've been trying for a long time to register my PAYG number for My Vodafone but it gives the error "Number not recognised".I have spent many hours trying to resolve this both online and ph
Good evening. My wife's Pay as you Go number has been deactivated because she failed to respond to a 'use it or lose it' message.We used to add £10 whenever it was needed, which could be only once or twice a year, as she rarely uses it as it's for em...
Guys i am using vodafone sice 16 years Recently i got iPhone 16 pro Since my simcard is old, i was told to update my kyc and use a new simcard since old one is not compatible.I am a prepaid customer from 16 years, they are asking me to switch to post...
How do I get a refund from the top up I paid for that isn’t working
Will my phone's hotspot continue to work using my regular phone credit after I've used up all my data, or will the hotspot stop functioning completely?
Hi, just changed network to voxi, whilst trying to set up i disabled content lock on voxis website, everytime i try to go on a website it directs me here. Any help guys?
Hi.I'm trying to register my number for the my Vodafone app, but it says we didn't recognise that number.I also cant top up as it throws the same error.When I ring 191 to speak to someone it wants to send a code, but when I enter my number it also sa...
