Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Lebara - using up data too quickly?

Has anyone noticed that their data is being used up way too quickly on Lebara (who use Vodafone)? I used to be with Tesco (O2) and would use 10-11GB a month, switched to Lebara and now I’m close to 1GB every day… I don’t think I’ve changed my usage i...

cringe91 by 2: Seeker
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SIM card Registration Failed

I have a PAYG phone with credit on it that was working fine last month. Today when I switched it on, it came up with a SIM card Registration error. I had an online chat with somebody from Vodafone who proceeded to state that the account was suspended...

New phone

I’ve just bought a Nokia 110 PAYG for my elderly father, plus two Vodafone SIM cards which I assumed are topped up but although I have reception and the Sims are showing on my home screen I cannot make or receive any calls - help !

Resolved! Sus looking Mms download from VODAFONE

Hi, I got a mms seemingly from Vodafone yesterday and it seems kinda... off...It has attached a download file around 1kb and has no subject. It doesn't explain what this is or what it does.I haven't touched it just incase its malware or something... ...

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JT02 by 3: Seeker
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Multiple sims

HI Community, I have 2 payg sims in my children's phones and also home phone and broadband with two pay monthly sims. However, the payg sims are not connected to the home account.  How can I manage them when the online website directs me to the mobil...

Help! Can’t pay bill/ top-up online

Hello,  I am no longer able to top-up my account.  I did so back in August and my current payment/top-up expires today.  When I try to use my credit card (from abroad) to top-up using the app I get an error saying that the transaction failed. I have ...

Ebay Data SIM

HiHow is it I can purchase a 20Gb, preloaded, one-time payment, 6 month Data SIM on eBay but I can't purchase one directly from Vodafone?