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Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

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I need to retrieve my old number

Hi,I transferred my pay monthly contract to a PAYG sometime last year or maybe earlier this year I don’t recall, because I was planning to spend some time abroad and wanted to save some money. I did not know however that if I didn’t use the number in...

SBrown17 by • 2: Seeker
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Joined PAYG Plus

Hi. I need some help joined PAYG Plus today 21/12/2024 and when placed order on website I moved my current mobile number to Vodafone in order but that doesn’t complete until 27/12/2024 but not received my eSIM & can’t login to My Vodafone App 

merge accounts

I have 2 new mobile accounts for my kids phones, how can I merge with my exsisting vodafone account so that payment comes from 1 DD?

jh120361 by • 2: Seeker
  • 1541 Views
  • 1 replies
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Replacement eSIM

This is ridiculous.  Vodafone CS do not appear to understand how to support customers with eSIMS.  I have a replacement phone.  I am attempting to add my eSIM. The initial QR code is not valid. I cannot request a new QR code. I cannot log into my acc...

Managing pay as you go without the app.

Hi,I visit the UK regularly and have a US iPhone which works great while I am there. I wanted to enable auto-pay and change plan etc. but I'm stuck:I can't download the app since vodafone uk (unlike many other vodafone countries) does not have their ...

sb95033 by • 3: Seeker
  • 975 Views
  • 2 replies
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Text messages not being delivered

Hi, my text messages are starting to bounce back tonight, the message on my IOS device says, message send failure / Not delivered. I am able to call out and use internet as normal.       Is there a problem with the network or is this an issue with my...

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