Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Resolved! Sus looking Mms download from VODAFONE

Hi, I got a mms seemingly from Vodafone yesterday and it seems kinda... off...It has attached a download file around 1kb and has no subject. It doesn't explain what this is or what it does.I haven't touched it just incase its malware or something... ...

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JT02 by 3: Seeker
  • 778 Views
  • 1 replies
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Multiple sims

HI Community, I have 2 payg sims in my children's phones and also home phone and broadband with two pay monthly sims. However, the payg sims are not connected to the home account.  How can I manage them when the online website directs me to the mobil...

Help! Can’t pay bill/ top-up online

Hello,  I am no longer able to top-up my account.  I did so back in August and my current payment/top-up expires today.  When I try to use my credit card (from abroad) to top-up using the app I get an error saying that the transaction failed. I have ...

Ebay Data SIM

HiHow is it I can purchase a 20Gb, preloaded, one-time payment, 6 month Data SIM on eBay but I can't purchase one directly from Vodafone?

Number not working after porting to Voxi

We ported my wife's number from Spusu to VOXI on Sept 30th and the number didn't work. After countless attempts on webchat and multiple times going to the Vodafone Store, with no luck. All Vodafone says is that the port order is "Open" and must be co...

egzefer by 2: Seeker
  • 1166 Views
  • 2 replies
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VOXI mobile data not working.

So here is the situation.I bought a VOXI PAYG SIM card from the Vodafone shop in Epsom around Christmas time.I'm back in the UK now (September) and topped it up with 10 GBP, hereThis worked for phone calls and SMS but I don't have working mobile inte...

tvedtem by 2: Seeker
  • 1122 Views
  • 1 replies
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Number suspended when I haven’t breached the T&Cs

On the 9th of August, 23:59 I received the following text:This number will be suspended for breaching Vodafone T&Cs. To review this decision please contact 07789654405I was in another country at the time, and I really didn’t see this text to be serio...