Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Gold Number Sales

We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...

Gold numbers 2.png
Phil by Community Manager (Retired)
  • 55141 Views
  • 156 replies
  • 12 thanks

Unable to log in or create account

For over 2 months now I have been unable to log in to my account. I have called tech team for support, sat online and waited 48 hours each time before doing what they told me to do and have been in store. Still no luck. I keep getting error message 5...

5G Ultra Enablement Text

I took out a new Vodafone contract in June/July this year expecting to have access to 5G Ultra, which is available in my area, but I currently don't because it's not enabled until you receive a text saying it is.Has anyone actually received the text ...

account login problem

when I enter my email and password, I was offered to send a code to my number, but now this list is empty. How to fix this ?

IMG_0112.jpeg
Dian888 by 2: Seeker
  • 829 Views
  • 9 replies
  • 0 thanks

Billing EMail Address Update

I have had a pay monthly account for decades. Recently we moved house and i went online to myvodafone to change the details.Finally it turns out that my account had been passed to a third party business partner even though it was a personal account. ...

Can’t login or create my Vodafone account

I got a new pay monthly contract as of Tuesday 28th November. My number ported over from o2 however I still cannot log in or register on my Vodafone app. when I try to create an account it says username in use. When I try to reset the password it say...

Schnugga by 2: Seeker
  • 143 Views
  • 1 replies
  • 0 thanks

Cancellation Process Is Outdated

Made this account basically to just explain what a complete nightmare cancelling an upgrade has been.I cannot get into my local store but I ordered the upgraded phone to the store for my son to pick up (which he has done without issue before for my l...

JW707 by 2: Seeker
  • 152 Views
  • 1 replies
  • 0 thanks