A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
having issues with my Vodafone advantage code. I got the code on Wednesday and i proceeded to checkout and applied the discount. I got a call before finalising. I went back in again the next day and added the plan to my basket and when I put the code...
I have an iPad & looking at the VF ‘onenumber’ & sim for the tablet.However, when running through the options - one part says esim & then later say SIM ( for tablet )Therefore, am I able to get a physical SIM with ‘One Number’ ? ( as may want to chan...
I keep getting the error message "Something's not right with your personal details" whenever I try to checkout with any product that requires a credit check. If I call-up customer support are they going to be able to tell me which detail/s I'm someho...
I want to buy a new phone.
Having a problem getting battery replaced under there battery refresh, I’ve done everything that they have asked but now refuses to replace battery
Hello! I am really hoping you can help, you are my last resort!I upgraded and received my new phone on Monday. I am still waiting for my eSIM to be delivered. I have spoken to live chat and been into store and keep being told to wait longer.I have mi...
Hey all,Was wondering if anyone had any advice with what to do in this situation.I joined Vodafone on 17th August and then requested to transfer my mobile number from Asda Mobile on 21st August. The port was schedueled to take place on 22nd August (T...
Ever since the 3G shutdown, I have been getting 4G no internet in most places that never before, even if I have full bars 4G or even 5G, it just doesn’t work at all! Vodafone customer service don’t care in the slightest as it’s “good” on their end, a...
I have an airtime contract that has expired and as I am happy with the price and unlimited internet I have continued to use it out of contract until the device payments are complete. (Its annoying that airtime is 2 years whereas the device is 3 years...
Hi,I applied for a phone contract via Carphone Warehouse and my application was refused, turns out checking my Equifax account they had my address incorrect on all my active financial accounts (a mistake on their side, no other credit agency has this...
