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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Gold Number Sales

We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...

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Phil by Community Manager (Retired)
  • 60122 Views
  • 156 replies
  • 12 thanks

Vodafone data speeds

I am a little confused about the data speeds from Vodafone. Ive seen some saying unlimited, some saying 10mbps and some 2mbps but I just want to get a normal 25gb sim and there is no speed cap mentioned for that one so is it unlimited speed?

wedra by 2: Seeker
  • 69 Views
  • 1 replies
  • 0 thanks

Data Bar Pending Status

I am posting this on behalf of my friend who currently has no access to the internet to ask this question. My friend's wifi is down and it won't be fixed any time soon (His ISP is having issues in his area)He lives by himself with no access to public...

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Prime video with Vodafone Red Entertainment adverts

Hi all, I got a text saying that as I already had Prime on my account I won’t be affected by the change to adverts until my contract ends. This has not happened, adverts are showing up throughout the shows. Anyone else having this issue?thanks

RD2024 by 2: Seeker
  • 61 Views
  • 0 replies
  • 0 thanks

Move from eSIM to physical SIM

I took out a contract on an eSIM but would like to move to a physical SIM. How do I go about this, please? Thanks in advance...

Umiamz by 4: Newbie
  • 9100 Views
  • 5 replies
  • 0 thanks

Vodafone Contract Issue: Starling Bank Accounts

Hello,I have recently relocated to the UK. While still in the process of setting up various things, I encountered multiple errors when attempting to establish a contract with Vodafone through their website.During a chat session with an agent, I was i...

Resolved! Uso non conforme dei giga Vodafone

Premetto che in casa il Wi-Fi è distante da camera mia e prende male, quindi uso solo ed esclusivamente il 5g del cellulare. Ho un piano vodafone con 160gb, si è rinnovata 1 settimana fa e ho ancora 140gb ma siccome negli ultimi 30 giorni in totale h...

chiss by 1: Seeker
  • 128 Views
  • 1 replies
  • 0 thanks

Porting from Virgin to Vodafone Failed

I was ported from Virgin to Vodafone (on closure of Virgin) in Nov 2023, and since then I have not been able to receive SMS messages other than vodafone to vodafone numbers. The more important problem as a disabled person is that I cannot receive One...

joesture by 2: Seeker
  • 88 Views
  • 1 replies
  • 0 thanks

Account in arrears, despite being paid.

Hi. I did finish my contract with Vodafone and moved to O2 in December 2023.I didn’t receive a last bill and now my account has been put in arrears. I paid the last bill on the 21st February after a debt collection company sent me 5 letters saying I ...