We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...
Phoned today to cancel the one connectivity plan for the watch.for some reason the woman on the phone cancelled my new contract, unlimited MAX for £20 for 24 months, instead of the one connectivity plan, which then put me back on my old plan, from wh...
For over 2 months now I have been unable to log in to my account. I have called tech team for support, sat online and waited 48 hours each time before doing what they told me to do and have been in store. Still no luck. I keep getting error message 5...
I took out a new Vodafone contract in June/July this year expecting to have access to 5G Ultra, which is available in my area, but I currently don't because it's not enabled until you receive a text saying it is.Has anyone actually received the text ...
Please can someone tell me how to speak to the Vodafone credit team. I can't get through the phone menus and have made 10+ calls to 03333 040191 so far today with no luck. Have spoken to Aya in Customer Service who was very helpful and to Deepak on...
when I enter my email and password, I was offered to send a code to my number, but now this list is empty. How to fix this ?
Could someone from the Vodafone Credit Default Team kindly contact me asap by email to enable me to speak to someone about this. The payment of the small outstanding sum was promptly made in Sept 2021 and I have the receipt. The black mark is still...
I have had a pay monthly account for decades. Recently we moved house and i went online to myvodafone to change the details.Finally it turns out that my account had been passed to a third party business partner even though it was a personal account. ...
I got a new pay monthly contract as of Tuesday 28th November. My number ported over from o2 however I still cannot log in or register on my Vodafone app. when I try to create an account it says username in use. When I try to reset the password it say...
Wonder if anyone has any insights? My phone has suddenly stopped receiving calls from non-Vodafone networks. I can continue to make calls, and can receive calls from people on Vodafone mobiles, but anyone calling from another network is told that pho...
Made this account basically to just explain what a complete nightmare cancelling an upgrade has been.I cannot get into my local store but I ordered the upgraded phone to the store for my son to pick up (which he has done without issue before for my l...
