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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Making/Receving Calls Abroad

HiI'm going abroad to Spain in a couple of weeks time. I know I will have to pay to use the phone aborad but is there a plan that I can purchase prior to going abroad. This will be the first time I've left the UK since we came out of the EUThanks

CliveFG by 2: Seeker
  • 15 Views
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Feedback on the site and CS

Just wanted to give some feedback on my experience with Vodafone given there's no way to do that on the site and complaints can apparently only be done through written letter or phoning directly I'm posting this here.I've been a broadband only custom...

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Incompetence

Since joining Vodafone around 10 years ago they have always had good deals on phone products and broadband offers. However the level of incompetence and failure to accept wrong doing during my time has been nothing short of ridiculous!1st ExperienceI...

Vodafone Direct Debit Setup Problems

I took out a new contract early January.  Vodafone were meant to setup my DD, however... failed to do so and where it should show DD account details, it shows **** *ble.  Forward 2 weeks and Vodafone are saying my "account is in arrears"2 calls later...

routo86 by 2: Seeker
  • 469 Views
  • 3 replies
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Failed Credit Check

I am an exisiting account customer of VF with 2 broadband contracts. Today I spent a long time on the phone getting a quote for a third broadband contract and 2 sim only pay monthly mobile contracts. All these were to be a switch from BT. Having obta...

Anonymous by Not applicable
  • 2048 Views
  • 14 replies
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My Vodafone App not working - error code 4609

Hello,I am new "Pay as you go Plus" customer. I opened my account on the 22nd of January 2025 and transferred my previous phone number on the 31st of January 2025. I have an iPhone XR.I'm unable to access the Vodafone (UK) app. Every time I tried, I ...

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universal credit claimant

I'm a universal credit claimant and signed up for a contract to build credit history. £9 a month was offered but going through data in days, on emergency  buy extra packs some data for month. but costly not working. then found voxi for now which us r...

Annoying calls to landline

I cannot stop the monthly billing text ringing my landline. I have deleted the landline number from my account and wasted ages on calls to customer services. They said they would resolve it but never did. I gave up several years back. I got woken up ...