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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

I need help with Vodafone Billing

I didn't find anything about this and I really need help. I would like to buy something on Google Play with Vodafone billing, but is the message private when I buy something? Or will other people in my family also receive a message about what was pur...

ikassi by 2: Seeker
  • 147 Views
  • 1 replies
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OneNumber cost-- Why has it doubled?

I am looking to renew my pay monthly contract which comes with a OneNumber as well for my Apple Watch. For as long as I can remember, I had a 50% discount on the OneNumber.For reasons that I cannot entirely understand, this policy seems to have chang...

BarretK by 3: Seeker
  • 783 Views
  • 6 replies
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Poor Service

Terrible service received from the store located at Stratford London. I bought my phone in offer there was free chrome book with it staff named Akash did not pass the correct information due to this I can't claim it now.Top of it when I went to the s...

heta1415 by 2: Seeker
  • 230 Views
  • 2 replies
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Plan payment

I have purchased a contract through carphone warehouse for £32 a month but my app is saying £64 a month. Carphone warehouse said it would update. Does anyone know how long it takes for this to complete. 

Porting route sim only (VF) to sim only (VF)

I'm coming to the end of my 24 month SIMO (early December), given the available VF deals are about as reasonably priced as the price of branded coffee these days, I've looked around and found better and cheaper elsewhere. If I was to choose a new SIM...

Porting

My transfer of mobile number from 3 to Vodafone has failed. I understand this may happen occasionally. I have spoke to Vodafone by phone, due to not yet having set up an account they cannot help and said I have to go into a Vodafone store. As my numb...

eSIM process for new customer

Signed up for Vodafone a few days ago for eSim monthly. The only communication I've received is an email stating my number will be ported tomorrow. I haven't received an email with the QR code yet. Will the email with the QR code come before the numb...

ryan9000 by 2: Seeker
  • 232 Views
  • 1 replies
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