Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

I HATE VODAFONE

I haven't been able to use mobile data for 3 hours. I cannot login to the Vodafone app! I have called many times on the phone but it is not urgent.No live support! I can never communicate on the phoneDo you want us to give birth? Why did I choose you...

Vodafone Annual Upgrade Promise (iPhone 12)

I'm an existing Vodafone customer having signed up through a 3rd party (e2save) on an iPhone SE 2020 contract costing £31 a month (due to end in 2022). I absolutely despise the battery life on the iPhone SE which is why I'm looking to upgrade early b...

What is happening to my account?

I have woken up to a spam of text messages from Vodafone turning on and off different things on my account. The biggest one is they have switched my monthly contract to a Pay as you go account now? Why is this happening?  Picture shows:  

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highlxnd by 2: Seeker
  • 3660 Views
  • 9 replies
  • 0 thanks

Terrible download speeds

Hi everyone, I’ve got a Vodafone Unlimited Max plan, and my download speeds on 4G are absolutely woeful. I’ve got good signal (3-4 bars and 4G), but my speeds are at 1.4 MB/S. It takes an age to load webpages, if someone sends a picture message throu...

Liam2594 by 3: Seeker
  • 1816 Views
  • 3 replies
  • 0 thanks

Missed call message keeps going to Romanian Vodafone voicemail

My daughter has a UK Pay Monthly Vodafone SIM used on a UK mobile phone etc set to the UK English language.When she misses a call and gets a the missed call message, selecting the message rings the Vodafone Voicemail in Romania on 40722033334Have tri...

harry66 by 4: Newbie
  • 2249 Views
  • 3 replies
  • 1 thanks

Pay monthly

Hi, I ordered the brand new pay monthly iPad Air on Thursday morning and I received a confirmation and a proof of purchase email however I havnt heard anything since. I’m just wondering does this mean they’ve already done the credit check and it’s be...

Another new contract new phone questions!

I have looked but no answer is exactly the same!  I am out of contract and want to get a new iPhone on black Friday but still with vodafone keeping the same number . I know that I will get a better deal with a 3rd party.  I have done this before but ...

jo46 by 2: Seeker
  • 4404 Views
  • 11 replies
  • 0 thanks

My Vodafone Invalid username error

I am at my wits end. When I try to log on to my vodaphone to set up my new galaxy watch it says invalid username. So I go through the process and put in my pin and it tells me the effing username I just tried to put in. I've spoken to tens of advisor...

ELLCKLC by 2: Seeker
  • 2284 Views
  • 1 replies
  • 0 thanks

Failing to receive OTP codes from Santander

My ability to receive OTP codes from Santander has stopped.  This didn't use to be a problem but for some reason I am no longer able to receive these to my mobile.  I have spoken to Santander who insist that the OTP's are being generated and they don...

LS_8 by 2: Seeker
  • 6629 Views
  • 3 replies
  • 0 thanks

Credit report

I had a contract with vodapone with an extra number for my dad. I closed the account. The first i knew of an outstanding balance was when i recieved a letter from a collection agency. I checked my credit report and it showed an outstanding payment so...

Maries9 by 2: Seeker
  • 1572 Views
  • 2 replies
  • 0 thanks