Vodafone Xchange
Exchange your phone for a new one every year. Simply send your old phone back to us in good condition a year before your Phone Plan ends!Check out our handy video for more information, or pre-order your next phone online now.
Forum Posts
Network Issues
A small number of customers experienced issues using mobile voice and data earlier this morning. Our team has been working hard to fix the issue and we’ve seen significant improvements. We expect the issue to be fully resolved shortly and we’re sorry...
Vodafone customers using android phones are targeted with scam messages
Please be aware of scam messages being sent to Vodafone customers using android devices. The message content relates to Vodafone points redemption scheme. Vodafone are not sending these messages and this is a scam - please DO NOT click on the link....
Mobile Voice Calls
We had a technical issue affecting mobile voice calls earlier today, our recovery plan is fully in place and usual service has been restored. We will be monitoring the situation closely.
Mobile Voice Calls
We are aware that some customers are experiencing issues making mobile voice calls. Our team continues to work on fixing the problem, which stems from a technical fault in our network. We're sorry for any inconvenience.
Samsung Galaxy S24 Ultra
Taylor Deeley, Trainer from Samsung UK, introduces the Samsung Galaxy S24 Ultra. This AI phone takes bright and sharp images, even at night. Plus, benefit from the convenience of Galaxy AI. https://www.vodafone.co.uk/mobile/phones/pay-monthly-contrac...
Intermittent Network Issues Resolved
Good afternoon, We can confirm that the network issue experienced by some customers this morning has been fixed and normal service has resumed. We’re sorry for the inconvenience.
Intermittent Network Issues
Good morning, We are aware some customers are experiencing intermittent issues using our network. We're sorry for the inconvenience, our team is working hard to fix the issue and we hope to have it resolved quickly.
Received a scam call?
Received a scam call? Text CALL to 7726 Vodafone will ALWAYS: Contact you by name Be able to discuss your current deal Be happy to leave notes on your account #StampOutScams https://youtube.com/shorts/kMJvHlUTO2Q?feature=share
Lost, or had your iPhone stolen?
If you've lost, or had your iPhone stolen. You can get more information on locating it via Find My! For more on how to do this, check out our help How to video
