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Network update: 4 September 2023

Update: 5 September 2023 We’ve had confirmation from EE the issues impacting calls for some of our customers yesterday have now been resolved.We know some customers are still trying to contact us following these issues, we're working hard to reach ev...

Get your phone holiday ready!

Lots of us are going to be jetting off on our summer holidays in the next few months, and we’ll want to stay connected with everyone at home (even if it's only to make our friends jealous ). So before you leave, take a look the below to help make yo...


WiFi on the London Underground

The use of Vodafone WiFi on the London Underground has now been reintroduced.  If you’re a Vodafone customer, you can connect to our WiFi network for free at all London Underground stations.   The WiFi is called VodafoneWiFi and should appear in your...

Steph by Moderator
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From being quick and simple to set up to allowing you to use a second line without carrying a second phone, there are many benefits to using an eSIM in your phone if you can. So why not make today the day you do. For more help doing this, follow the ...


Last year we pledged to connect 1 million people living in digital poverty by the end of 2022. Since May 2021 we’ve connected 815,322 people. For more on how we're we’re helping reduce digital poverty in the UK, how you can get involved and help us h...


Broadband pro 2 Set Up Guide

  If you're new to us, have upgraded, or just looking to get the best from your awesome Broadband pro 2 package, check out our Set Up Guide.


Bereavement Support Video

In the event of a bereavement, if you need to cancel a contract with Vodafone we have a dedicated Bereavement team to help make this as easy as possible. We’ve created a Bereavement Support video with further information and contact details.     The...

Update on incorrect warning text for calls to Ukraine

We're aware that some customers are incorrectly receiving a text message to warn that them that they'll be charged, when making an outbound call from the UK to a Ukrainian number.  At present, this message can be ignored as we're continuing to automa...