I can see in my Hub that there are two devices I do not own. I cannot find any way to block them either from the app of from the browser connection to the router. Please can someone tell me how to block these devices? Many thanks.
I had a number with Vodafone that was used as an option for 2FA on most apps and accounts. The number was then transferred over to another broadband company and then deactivated due to inactivity. The number now shows up as invalid. Is there a way to...
Hi,Now that IPV6 is being rolled out more widely, does anyone know if there's somewhere to find out what areas will get it by when, or is it a case of just wait and see?Would asking support help?Not a major issue - more curious than anything else.Tha...
Hi All!I have just joined Vodafone fibre broadband and found my BT supplied DECT Alexa compatible digital voice phone doesn't pair with my new hub. I see a lot of noise about this common problem and resetting your DECT phone will not work. You MUST b...
Hi,I was wondering if there was a way to confirm that the 4G backup is working as it is supposed to. Is there a way to see it connected in the settings of the router? I have checked and I do not see anything and the setup guide just asks you to conne...
I recently moved properties in July and my account also ended in July, I’ve checked my credit report today and my old vodaphone broadband account is still showing as open and active, should this not be showing as closed and removed as I’m no longer...
My PS5 is unable to access the Wi-Fi from the router, it connects to the router but then I get a message saying “Can't connect to the Internet your Internet service provider or your router might be preventing your PS5 from connecting to the Internet”...
Hello, I am frequently having internet drop outs, despite it being 3 days since activation, and wondering what the problem is.I have tried the broadband test several times and it tells me to turn the router off then turn it back on again. This does w...
Hi all,I'm having a problem with getting online with Vodafone. I ordered the Vodafone Pro 2 in December last year with an installation date of beginning of January. Then a few days before I received an email from Cityfibre and Vodafone confirming tha...
I have a vodafone thg3000. How and where can you change wifi channel on the above router? Logged into my router I go to WiFi tab at the top of the page, then select "WiFi Settings". Only choices I see 2.4 Ghz, wifi mode, mixed 802.11b/g/nBandwidth 20...
