We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
Hi requested port in on 20th of November but it still not completed I can make call receive text but when someone calls me it goes to voicemail
Hi, I am getting messages from people saying my website is blocked &/or showing as 18+ but it is not 18+ and it is accessible to anyone off the vodafone network, can you please check and unblock it if so: https://1url.co.ukthanks
HiI was previously with EE and had no problem accessing my home IP cameras however since moving to Vodafone I am having problems seeing my Reolink cameras when on 4/5G network. When I launch the Reolink app the bit rate goes flying up and then comes ...
Hi, My website https://ce-tech.info/ Is being blocked by vodafone, stating that it's an 18+ website (it's not 18+ at all!) It works on wifi and O2 networks, but vodafone is giving an issue. I have https enabled and SSL certificates (can be checked on...
Hi there,I'm a web developer having an issue I've never come across before. My clients website cannot be accessed by anyone using a Vodafone cellular connection. It gives a 'insecure connection' warning, with an SSL certificate for that page being is...
Hi I am based in Devon and use 4G for working from home as the BT Connection is so poor in my area. It has been working fine for many months and had fantastic download speeds in excess of 70mbps at most times however I am finding that the connection...
@My Vodafone call falling
Hello,my R228t device keep turning off while it’s plugged in, so its definitely not a battery issue as its fully charged. Nothing else wring with it, the net works, but out of nowhere the device just turns off and all my connection turns off too. wha...
Hi, since my phone had an update at the weekend the quality of the calls is awful.The signal is strong but the call quality is terrible. Anyone else having an issue like this? Thanks
Post Title: Between EH4 and G4 - phone switches to 2G 1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? Good mobile network coverage (assume 4G) in Edinburgh. Phone switches to very poor coverage ...
