We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
Any one else got poor service/signal since 3g switch off? Think vodafone 3g switch off is a step backwards. My s22 ultra is always warm from always searching for signal since 3g switch off! Before I could get a steady 8mbps now I'm either getting not...
Seems Vodafone have classified our (Ofcom Licenced) radio stream for Chiltern Voice FM as 18+https://radio.entertainmenttechnologies.co.uk:8020/chilternvoice.mp3Can you help pleasePaul (Chiltern Voice engineering director)
Hello!I live in the IP4 3NG and the mobile data is is extremely poor for calls, which I find not all that satisfactory. I am aware of a mast at a nearby school which I believe that my mobile is connected to. I have attended to all the trouble shooti...
After over an hour to 191 and no clear solution, fix or confidence in getting the ability to use the 5G Ultra on the plan if taken out two weeks ago, I resorted to , Chat GPT and solved the issue with 5G Ultra now enabled on my iPhone 15 Pro Max runn...
Hi. I manage a website for a small, registered charity (www.smef.org.uk). Recently this has been flagged by Vodafone as having 18+ content. It provides valuable help and advice for the community - it has no nudity or profanity or any other content wh...
Hi, I work for a website development company and have recently created a website for a client: https://www.hayfin.com/ - we have been informed that when accessing the site over the Vodafone network some users are getting a message that the site is ag...
Just been to St Pancras station both at national rail and Eurostar sections. Decent signal strength showing on my iPhone SE but can hardly move data. The only speed test that completed gave 0.1 Mb/sec download. I have a secondary eSIM that uses the E...
Can anyone shed any light on the absolutely awful signal for both data and calls at Stansted Airport? H and 4G signal shows up, as do 3 bars in the phone reception, but calls are almost impossible, and any data usage is either non-existant (usually t...
Hello, my website is being blocked on Egypt network and it's hurting my business alot since most of Egyptians use Vodafone My website doesn't contactin anything illegal and no pornography, it's a fragrance shop Can you please check and unblock my web...
Hi,I have managed ttomake sure my websitenwhich was wrongly classified is cleared and I would like vodaphone to reinstate access to it now please. www.drsilbersteinclinic.co.uk Many thanks.
