We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
My mobile has full 4G signals but it is extremely slow in this area, while 5G works fine, with limited signal received.1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? Yes, and I have to go away f...
Despite several lengthy calls with Customer Service the call quality is awful. But everytime they try something the next call (test call) works fine. Wifi calling only seems to work with other mobiles, so any large business that calls like a bank, pe...
I represent a startup in the Health sector specialising in services for physiotherapists. We recently discovered that our domain www.cetrahealth.com has been flagged as content 18+ for Vodafone users. We kindly request a review and removal of our dom...
I live in a rural area with solid 100MB+ fibre broadband, but since Vodafone stopped Sure Signal, I’ve been relying on WiFi calling. Lately, a weak 4G signal keeps interrupting my calls, causing dropouts and poor quality. Is there any way to force my...
Hi, please review and unblock themacsfarm.co.uk. This is had been compromised but site completely rebuilt, removed as many as possible from virus total, 3 remaining who are not being responsive but all the others checked and removed from their lists....
Dear All,I have an iPhone 13pro and recently have been noticing that I have no network coverage (E symbol). I have restarted my phone to no avail.it is now becoming an issue as I work in the NHS and on a number of occasions this has happened outside ...
Hi, This request doesn't quite fit the template but I would like to try get some diagnostic info from Vodafone and this appears to be the best bet. Perhaps somebody technical can get in touch? We are after some network logs for troubleshooting conn...
Does anyone else get No signal in Whitehouse, Milton Keynes? I know it's a new development but surely Vodafone has a mast that covers that area?
Hi @Janey and team!Could you please review voyagerguru.com. We've been informed by user in the UK that our website is being blocked for them, and we were able to confirm through https://www.blocked.org.uk/ that we have 1 block with Vodafone. We filed...
I have been asking for about 2 years. Can you tell me if you are ever going to repair the mast at DA1 4DR. I have virtually no signal and have been told on many occasions that the repair was going to be carried out soon. I had a broadband outag...
