We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
Hi, I’m trying to get an ASUS Rt-ax86u pro set up as my router to replace the Vodafone one. I have a static ip assigned. Chat have twice provided me with username and password. If I enter login details as PPOE- the router shows disconnected even with...
HiErratic connection and streaming from various services ie Sky, Netflix, U and iPlayer all suffering very similar symptoms loss of frames, dropping to low resolution then back to 4 k, total loss of stream, no observable pattern. Spoke to technical s...
Hi I am based in Devon and use 4G for working from home as the BT Connection is so poor in my area. It has been working fine for many months and had fantastic download speeds in excess of 70mbps at most times however I am finding that the connection...
My website spappmonitoring.com is blocked by SecureNet.If I use the Vodafone mobile internet, at first I get a certificate error, if I proceed unsafe I will get redirected to a Vodafone.ro page that only says this text message : "The page you wish to...
Hey y'all.Can't find anywhere to submit false positives so I'm going to here. We're getting reports that customers in Germany and the UK are blocked from accessing files on our domain ufs.sh.Files on ufs.sh are uploaded through our service UploadThin...
Jingyu Chen is a graduate composer (her musical is getting a run at the Edinburgh Fringe Festival this year), her website www.jingyuchen.com is currently blocked by Vodafone (and MVNOs like Lebara) as "18+", apparently because VirusTotal is reporting...
Why does your coverage checker claim you provide a service that is good in areas that you cannot connect calls or access data? Your signal is getting progressively worse for all Vodafone customers I’ve spoken with, yet you just direct us to your fals...
Any one else got poor service/signal since 3g switch off? Think vodafone 3g switch off is a step backwards. My s22 ultra is always warm from always searching for signal since 3g switch off! Before I could get a steady 8mbps now I'm either getting not...
Hello all I'm really annoyed by you Vodafone. Been with you since 1996.For the last 18 months or more, you have been telling me that you're going to cut off the 3g data signal in my area, and for me to make sure i have a 4g capable device. Fair enou...
Can anyone shed any light on the absolutely awful signal for both data and calls at Stansted Airport? H and 4G signal shows up, as do 3 bars in the phone reception, but calls are almost impossible, and any data usage is either non-existant (usually t...
