Customers reporting domain blocked (handling false positives)

[theobr]

Hey y'all.

Can't find anywhere to submit false positives so I'm going to here. We're getting reports that customers in Germany and the UK are blocked from accessing files on our domain ufs.sh.

Files on ufs.sh are uploaded through our service UploadThing. We have a 100% clean record and a perfect score across all our domains on VirusTotal. If you have URLs for malicious files, you can contact us through the security information in our security.txt

As there is no other way to contact you guys about this - here I am. Please unblock our domain. Thousands of customers are running into problems because of this.

[Janey]

Hey @theobr We can certainly look into this, please can you confirm the exact URL in question?