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Secure net blocking company website

gerald05
2: Seeker
2: Seeker

Hello! Our customers are reporting that Vodafone'S secure net is blocking our company website app.email.it

How can we delist it? 

2 REPLIES 2

CallumR
Moderator
Moderator

Hey @gerald05 thanks for reaching out. 

I've raised a case to our Network team to investigate your link. Once we have an update, we'll respond to your thread. Thanks

Hey @gerald05 I hope you're doing well. The team have reclassified the site as 'web mail' and confirmed that it is not being blocked by SecureNet. Please allow 24 hours for the change to take effect. Then you need to clear cache and cookies before trying again.