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SecureNet blocking my website

ciucaandrei
2: Seeker
2: Seeker

My website spappmonitoring.com is blocked by SecureNet.

If I use the Vodafone mobile internet, at first I get a certificate error, if I proceed unsafe I will get redirected to a Vodafone.ro page that only says this text message : "The page you wish to access cannot be viewed"

WhatsApp Image 2025-01-27 at 11.21.51 AM.jpeg

Spapp Monitoring is a phone tracker app used for parental control.

Is there anyway to get it whitelisted and get these issues resolved? Thanks in advance if anyone is able to offer some help.

5 REPLIES 5

Cynric
16: Advanced member
16: Advanced member

@ciucaandrei Virus Total is showing two issues for your website and until those are resolved Vodafone will not unblock it.

https://www.virustotal.com/gui/url/fe54a8b9555f1451b570326b44fc60e41d0a9822bafca51dc343003764947e18

CRDF and Seclookup ?

The website is HTML.... Not even the APK is on this domain.

I will try to contact again CRDF and Seclookup. I hope that they respond. Thank you

Hello,

Seclookup still didn't respond. I have attached a printscreen of the support ticket.

screencapture-seclookup-freshdesk-support-tickets-11624-2025-02-03-20_59_58.png

I am not sure if they have someone to handle false positives.

I will contact also Virus Total, but in this time can you please unblock my website?

 

Thank you

Cynric
16: Advanced member
16: Advanced member

@ciucaandrei I can't as I'm just a Vodafone customer.

Calling out to a Moderator please.

Mark
Community Manager
Community Manager

Thanks for reaching out @ciucaandrei, I've taken a look into your website and see it's being flagged as malicious by some of our vendors. While this is the case Secure Net will block the site to keep our customers safe. I can see you've raised a case with one of the vendors to get this looked into. If this is an error, once it's corrected and the malicious flag's removed, the block will be lifted. If not, we can certainly take a closer look into this for you.