We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
Post Title: Between EH4 and G4 - phone switches to 2G 1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? Good mobile network coverage (assume 4G) in Edinburgh. Phone switches to very poor coverage ...
Really going off Vodafone. I’m in the Suffolk area, and though it states 4G on the device, constant buffering. When I’m in london on 5G constant buffeting. I’m sure voda will say something along the lines of it’s the iPhone, but I find that hard to ...
Hi. We manage a training website for a company with website (reallynotrocketscience.com). Recently this has been flagged by Vodafone as having 18+ content.
I upgraded to the honor 90 in August, and I have been told that it can get 5g, and it shows that 5g is preferred network but I've never seen it on my phone. Plymouth, Exeter, Taunton all with 5g but I've never seen it on my phone. Salesperson said ph...
It has taken a week to receive a voicemail left by a friend. This isn’t the first time that this has happened. Is something wrong?Thanks
Hi team, @Steph My website https://moosstudio.com I wanted to bring to your attention that our website, https://moosstudio.com, is currently being blocked by Vodafone, incorrectly categorized as an 18+ website. It functions properly on Wi-Fi and oth...
Hi, We have several customers, using Vodafone mobile, report they are unable to access https://www.niparcels.com. Can you explain why this is happenening and and how we can request removal from any blocked list? ThanksMark
My personal blog is blocked by Vodafone, despite being a harmless blog about skincare. It means I can't see my own blog on my phone, unless i'm on wifi.How can I get this unblocked?
There’s 4 bars of signal but no throughput of data what so ever. Issue started today both a friend an I experience the same issue independently several times today. 4G works fine in other areas of Bracknell
Hello,our company webapp is incorrectly blocked by secure net.https://my-smartbike.com We would really appreciate any kind of help. Thank you.
