Mobile phone keeps dropping connection to network

[MartinJOShea]

Can someone please explain to me why my Samsung Android mobile phone is keeps dropping its network connection. 

My phone is s Samsung SM-GM800F running Android 6.0.1, and despite the signal indicator on the phone showing 4G+, when the connection is dropped, I am required to dial my landline several times before the connection is restored.

I live in north London.

Any information would be welcome especially from a Vodafone employee or representative.

Thanks

Martin O'Shea.

[MartinJOShea]

The best way to contact me is via this community forum.

[Tal]

Hey @MartinJOShea, thank you for brining this issue to our attention. You can check the areas you face an issue in on our Network Checker here for any issues that may cause this and if you see no issues, please contact us here so we can help get it resolved.

[MartinJOShea]

The network strength appears to be fine locally. However, this does not prevent the device dropping the connection.

[Tal]

Thank you for checking that @MartinJOShea, in this case please contact us, so we can take a closer look at the issue and help resolve it for you.