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Mobile Data issues

squeen
2: Seeker
2: Seeker

Hi, I've been experiencing loss of mobile data on a monthly ultra 5g monthly contract from yesterday..several sites West of Scotland. No changes to Android device and settings look OK. Vodafone service checker doesn't suggest any issues but downdetector heat map is lit up for Vodafone mobile data problems West of Scotland. Is there a network issue and when will it be resolved?

1 REPLY 1

Andy
Moderator
Moderator

Hi @squeen If you're able to pop over the postcode of where you're experiencing these issues, we can take a look at the masts that your phone will be connecting to and check for any local problems. If you would prefer not to post your postcode publicly, you can instead update it in your personal information section in your profile.