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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Resolved! Vodafone Secure Network

HiI`ve just opened another account it has 1Gb data (sim only deal) I never use the data the phone (old one) is just used for Phone calls and text only nothing else I even have the wifi turned off. A text come in saying I have a 3 month use of  Vodafo...

bigkenny by 2: Seeker
  • 2190 Views
  • 2 replies
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Transferring ownership of phone number

I'm hoping to have my phone number transferred from my dad's name to my own name. The phone I currently have is due to be upgraded from July and the agreement ends in August. If I were to have the number transferred to me just now, would I still be a...

rlogan by 2: Seeker
  • 3187 Views
  • 1 replies
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Resolved! Still Getting Billed After Contract Term

Hi, I bought the "100GB Hero Red Extra Plan -12 months " sometime in Feburary 2019.As the name suggests, it's for 12 months.However, i have not only been billed for March but i'm also going to be billed for April.I haven't used the sim since early Fe...

Resolved! Transfer Number/Account to Someone Else?

Hi, Just wondering if it is possible to transfer a number to a different person?The reason for asking is that I have a monthly contract which is for my daughter. However, I now want her to take on the account but keep the same number, so is this poss...

tonymc by 4: Newbie
  • 13179 Views
  • 2 replies
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Resolved! Vodafone PAC code

Hi, once i request a PAC code from my old provider and i pass it on to Vodafone, could you please let me know:1)  how long will it take to move over?  2) how long will my phone be out of service for?

biswn001 by 2: Seeker
  • 3018 Views
  • 3 replies
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Resolved! Transfer of contract to Australia

Hi, I want to renew my Vodafone contract yet am worried that I can’t transfer it to Australia if I need to move back within the contract period. Is it possible to transfer the contracts between Vodafone companies yet? Thanks 

Kerryn by 2: Seeker
  • 5020 Views
  • 2 replies
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Resolved! Wileyfox

Bought my wife a new phone for Xmas wileyfox (iv previously owned one and had no problems) She however cannot send or receive text messages.  No issues with Internet or calls just text messages the problem.   Any advice appreciated. 

scotcj by 2: Seeker
  • 2554 Views
  • 2 replies
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employee discount

HI, Can i get employee advantage discount aswell as th 15% discount offered to me on an additional plan or can i only use 1?

Military discount

If I purchase a contract and phone from Carphone warehouse can I then apply my 15% discount that I am able to get due to me being an active UK military member?

JoeSuter by 3: Seeker
  • 1968 Views
  • 1 replies
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Resolved! Trade in instant

Hi, I was looking to trade in my Xs max and use the money to pay off the early upgrade fee, and sign up for a new handset, if I do this in a store is it straight away or do I have to wait? Was hoping to go in get it done and leave with the new phone?...