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Forum Posts

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Defaults on account

HelloI have recently found out on my credit reports that i have a default against my name from vodaphone for £17 missed payments.I cancelled my direct debit with voda and switched network as I was getting a work phone paid for and was never told I ne...

Thiefs

I have been ripped off for 3 years by these Arthur Daley vodaphone RIP off dodgey company been trying to get refund to no avail .I would never get a contract out again with vermin such as these cowboys. . If I were to steal money off you I would b pr...

PhilH1 by • 2: Seeker
  • 2031 Views
  • 3 replies
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Missed Payment on Credit Report

Help please!!! I took out a short mobile contract from Carphone Warehouse on Dec 2018 which according to the staff that time said the contract will end in 4 months and with option to  cancel it at anytime. Upon 4 months i cancelled the Direct Debit o...

Basanta by • 2: Seeker
  • 2224 Views
  • 1 replies
  • 0 thanks

Resolved! WiFi Calling MotoG9 Play

I purchased direct from Motorola a sim free MotoG9 Play mobile. I have no issue with Virgin broadband connectivity. However unable to enable WiFi Calling. According to Vodafone website this mobile has wi fi calling. Is there a Vodafone TEXT update to...

Xperia 5 text over wi-fi calling

I see some phones now have text over wi-fi calling working. When can I expect my Xperia 5 (not the II model) to start working please?

IanBa by • 2: Seeker
  • 1934 Views
  • 4 replies
  • 0 thanks

Trade in returns pack

Hi I have contacted you in early December to follow up where my trade in returns pack is and was assured it was on its way. I have still not received it and I am getting increasingly concerned that I am am going to be billed above the amount I have b...

NC1 by • 2: Seeker
  • 2160 Views
  • 1 replies
  • 0 thanks

Money-Grabbing End of contract Concerns

I rang Vodaphone on the 14th November to cancel my contract, fully one month before my contract ended. I was told to ring on the 15th December, and that I did not have to ring a month in advance. When I rang on the 1th December I was told i did not h...

Incorrect charge to 0118 number

Hello I am a loyal customer of Vodafone since 2012. This week, I have been charged over £30 of fees for calling a landline number. For some reason my parent's 0118 9 Wokingham standard number has been picked up as a premium charge. The online chat fu...

Anonymous by • Not applicable
  • 3527 Views
  • 3 replies
  • 0 thanks

Wifi Calling Samsung Galaxy M31

My old Samsung J5 supported wifi calling but for some reason my brand new Samsung Galaxy M31 direct from Samsung does not. It is supported in other countries so I am really puzzled by what is going on.  I swapped from VOXI and paid more to get wifi c...

FlipFlip by • 2: Seeker
  • 5463 Views
  • 8 replies
  • 0 thanks

Refund after leaving Vodafone

Hi, I chatted with someone just before my number switched over from Vodafone to a new provider and they told me I was due a refund and that this would come in 3-5 days after the switch.  I haven't received it yet and its been a over a month since I s...

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