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Forum Posts

VeryMe Rewards not working

My VeryMe Rewards suddenly stopped working three weeks ago, and I have not been able to get them back ever since. Every time I try to access them via the app I get an error message saying “Sorry, we’re having difficulty getting you through to VeryMe ...

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Elshad by 2: Seeker
  • 1588 Views
  • 1 replies
  • 1 thanks

Strange text message charges on my bill

This month, I received my bill and have some strange text message charges on it. I'm wondering if anyone can shed any light on what is going on? I placed an order from a genuine online shop (small business that sells wallets). Order updates came by t...

cam1210 by 2: Seeker
  • 3723 Views
  • 2 replies
  • 0 thanks

SIM for GSM Intercom / Automated Gate

I have a GSM intercom / automated gate, currently with a Vodafone PAYG SIM.  The intercom uses the mobile network to connect callers to my landline or my mobile phone and the gate is controlled by receiving and sending text messages. Because the SIM ...

Resolved! Wifi calling - Text messages

Does Vodafone Wifi calling allow text messages to be sent and received?  If not when will it be enabled?Being able to receive text messages has become very important as many banks send codes to a mobile which have to be entered to login to their web ...

machare by 13: Advanced Member
  • 9858 Views
  • 8 replies
  • 0 thanks

Resolved! Not receiving incoming calls on my mobile phone PLEASE HELP

Everything else is ok, can make outbound calls, send & receive texts ok and mobile date is working fine just not receiving incoming calls.This is when anyone tries to call, not just one person.When anyone tries to phone me, they get a message saying....

andi29 by 3: Seeker
  • 27702 Views
  • 6 replies
  • 0 thanks

Trading in My Phone

I have just upgraded my phone and as part of the deal I need to trade in my old phone. I have been round the houses calling numbers, having on-line chats and have got nowhere. Can anyone help please?

Issue with changing billing address

Hi There,Im trying to change my billing address but web is telling me there is error. i have spoken to one of you advisors yesterday and he was dealing with this for me. He said it should be update 2-24h but its not! Im was trying to add address manu...

Nat88 by 2: Seeker
  • 1855 Views
  • 1 replies
  • 0 thanks

Incorrect default

Since moving to a new address, I've received a default payment notice by a debt collection agency - stating that I own Vodafone money. Upon checking my credit history I see that I've had a default notice on my file going back to 2017. What makes this...

Default on credit file

I contacted Vodafone at the start of the Covid pandemic to cancel my mobile contract and advise that I would not be able to make payments until back to work.  I received no contact or letters following this call. In November 2020 I called to make pay...

Garyp08 by 2: Seeker
  • 1318 Views
  • 1 replies
  • 0 thanks

Footbox tv

Hi everyone,  Could someone help me regarding my unfair charges on footbox tv.I did not suscribed to this service as many of you.... I am furious to get scam via my telephone account.I read that fews people managed to get their refund. In my case, th...