A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
I have attempted to change my payment method for my monthly contract to a credit card, and have entered my credit card details, but cannot figure out how to actually get my account to switch to credit card. All it seems to allow me to do is to chang...
Hello, I bought a Samsung Galaxy Active 2 watch (4g) and I've paired it with my S10 phone but it's asking me for a QR code or an activation code, does anyone know where I can get that?Thanks.
I have been trying to contact a customer service agent to no avail. When I obtained my new contract less than a year ago there was promise that if Apple release a 5G device within the first year I would be upgraded for free. Please let me know what t...
Hi, I signed a new 2 year contract with you in July - Unlimited Max. I signed up for Sky Sports Mobile TV, and also added Pack 2 for the extra channels. I did this back in July as I say before you stopped offering it, and it was working fine until ju...
I have a tablet that has a sim slot. I know I can share data etc with onenumber but that is normally done through an esim. If I took out onenumber, would I be able to get it assigned to a physical sim so that I can share my unlimited data with my tab...
My monthly account for my mobile seems higher than I signed up for. I never realised I'm charged separately for mobile broadband, but that isn't the issue. I'm paying £4.99 per month for Insurance (Band 1) and another £10 for Business Standard Insura...
I asked for all promotional and marketing text to be stopped in july....yet I'm still getting them.When I receive these texts, there is no number, it just comes up as vodafone. I have received other communication via this "number" so I have no doubt ...
HiI was just looking at getting a car..My credit rating has been lowered by Vodafone. I've been a loyal customer and I've been paying direct debit for many many years . I need to get this problem resolved ASAP.. I've always been good for my payments...
I upgraded my iPhone last week (XR to 12) using the trade in tool. I haven't received the return pack yet, I've tried calling and using chat, they have me a number to call (0330 1005254) but this just gives an automated message saying the team can't ...
Ok, so I re-joined Vodaphone 5 weeks ago, mid October. Had my number ported over & had a online account created for me. Since then, I've not been able to access the VeryMe rewards section on the mobile phone app (My Vodafone app - https://play.google...
