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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Resolved! Transfer Number/Account to Someone Else?

Hi, Just wondering if it is possible to transfer a number to a different person?The reason for asking is that I have a monthly contract which is for my daughter. However, I now want her to take on the account but keep the same number, so is this poss...

tonymc by • 4: Newbie
  • 14731 Views
  • 2 replies
  • 1 thanks

Resolved! Vodafone PAC code

Hi, once i request a PAC code from my old provider and i pass it on to Vodafone, could you please let me know:1)  how long will it take to move over?  2) how long will my phone be out of service for?

biswn001 by • 2: Seeker
  • 3207 Views
  • 3 replies
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Resolved! Transfer of contract to Australia

Hi, I want to renew my Vodafone contract yet am worried that I can’t transfer it to Australia if I need to move back within the contract period. Is it possible to transfer the contracts between Vodafone companies yet? Thanks 

Kerryn by • 2: Seeker
  • 5244 Views
  • 2 replies
  • 0 thanks

Resolved! Vodafone showing on my credit report

I closed my account over a year ago after signing up to a 30 day contract. I actually closed the account within the 14 day cooling off period.  (approx 24/8/18) The account is still showing as active on my credit report - can someone help please. tha...

alictait by • 2: Seeker
  • 4400 Views
  • 2 replies
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Resolved! Transfer of phone No by PAC

How do I transfer a No from a phone with suspended account - I have the PAC code but Vodaphone have advised that account needs to be active in order to effect the transfer - can I activate the old phone with a pay as you go??

Resolved! Turning off text alerts for missed calls

I have recently got a new mobile phone contract and this seems to have reset my Voicemail settings. I used to get texts if someone left a Voicemail but not not for missed calls where they didn't. How can I turn off text alerts for missed calls?(Alert...

freddyk by • 2: Seeker
  • 7023 Views
  • 2 replies
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Resolved! Good feedback

Hi all just wanted to post some good feedback  my dad took out a sim only deal yesterday and was serverd by amy who was professional friendly and made us feel comfortable would it be possible to pass this on to amy in dumfries store?

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