Pending Payment
I paid my bill on 30th October and it’s still pending in my bank yet Vodafone are still saying they will cut off my phone even know I have paid can anyone help me
Forum Posts
Cancelling contract but being charged early termination fee?????
Hello, my contract ends 6th December 2020. I was told i needed to give Vodafone 30 days notice. Otherwise i would be charged the following month.Its the 6th November today. Went onto my account and selected the number i wanted a PAC for.Its saying i'...
STAC or PAC code?
I've recently taken a contract out with Vodafone and waiting on the phone getting delivered. Before doing this I was using a phone that was under contract in my partners name as it was a gift. Will I need a STAC code as the new contract is under my n...
Credit team
Hi can someone please message me reguarding a default on my account Thanks
How can I tell if Vodafone have actually cancelled my contract?
I requested a PAC code and unlock code so I could switch to a Sim only deal with another provider. My number has transferred but I have received a text saying that I haven't used my PAC code. How do I ensure that my contract has been cancelled? I can...
Returning my phone..
so I got an upgrade off Vodafone but before the 14 day cooling off period I rang u and said I want to return it.fine no issues they’d said they sent me out a pre-aid Royal Mail special delivery bag..wiped the phone, took pictures etc..went to the pos...
Activating services
I have paid my phone bill and my 4g hasn't been activated for some reason.
ID fraud victim and vodafone cleared after investigation
Hi there, I was recently been a victim of ID theft, someone ordered a phone using my name, DOB and address.I just found about it only thru when a debt collection mail came to my letterbox and demanding payment.Obviously, I called vodafone to discuss ...
What is happening to my account?
I have woken up to a spam of text messages from Vodafone turning on and off different things on my account. The biggest one is they have switched my monthly contract to a Pay as you go account now? Why is this happening? Picture shows:
Terrible download speeds
Hi everyone, I’ve got a Vodafone Unlimited Max plan, and my download speeds on 4G are absolutely woeful. I’ve got good signal (3-4 bars and 4G), but my speeds are at 1.4 MB/S. It takes an age to load webpages, if someone sends a picture message throu...
