A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
Hi,I've been in contact with numerous vodafone reps via live chat and i'm getting a mixed bag of answers thats only served to cause further anxiety to an already awful situation. I've been having financial difficulties recently and only noticed an em...
Hi everyone,My mobile sim only plan is about to expire, but I have an Apple Watch plan connected to my number.If I decide to move my main mobile plan to another provider, what happens to my watch plan? I am aware that it is connected to my mobile num...
Hi,I have a very very high data usage entry (770MB - high for me!) for 17 Dec on my itemised bill. It stands out a mile from my standard daily average (less than 5MB a day). Struggling to think what it may be for? I don’t download films or music, jus...
Hi! I wasn't sure how or where to leave positive feedback for a customer service representative so I thought I'd try here. I cancelled my vodafone account today because I've been living in the USA for a while and no longer need a British phone numbe...
I purchased a device from Vodafone. Due to missed payments, my debt was transferred to CCS Collect, and I was making monthly payments there. On February 1, 2025, I made a lump sum payment of £279, which was my last two installments, because there is ...
I was looking to upgrade my phone to the new iPhone 16 pro. With deal given I was offered less per month than what I’m paying now. I have 999 credit score on experian with a perfect history.the initial credit check was declined so I filled out the ap...
Made this account basically to just explain what a complete nightmare cancelling an upgrade has been.I cannot get into my local store but I ordered the upgraded phone to the store for my son to pick up (which he has done without issue before for my l...
I just upgraded to the Galaxy s25 ultra. I tried upgrading like 2 weeks ago, but I chose the wrong contract length and had to cancel it. I rang up again to upgrade a week later, but the trade-in wasn't cancelled, so the order wasn't fully closed. The...
Hello!I am looking for the costs of using a mobile on an airplane and ferry ( only for sending texts ) and I am unable to locate this information. Could anyone kindly assist please?I do not believe that I will either be shaken or stirred by the cost...
Hi,I have recently agreed to a split off from a contract that hosted two phone numbers, done via customer service channels. The intention being that I register and have my own Vodafone account with phone number, contract management etc. (an independe...
