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Forum Posts

Resolved! Vodafone Billing Issues?

I've been on Red lite for a while now, which is supposed to be €45 a month, this month the bill had an extra €25 added for account adjustment with no breakdown or explanation. Has this happened to anyone else? 

jgeek by 3: Seeker
  • 475 Views
  • 2 replies
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New plan through carephone warehouse - Voxi PAC not working

Hi,I wanted to get a new plan through carephone warehouse with Vodafone but the PAC doesn't work because since I am with Voxi, a sister network of Vodafone, it says I am already with Vodafone. I asked Vodafone chat and was told this wouldn't be consi...

kinnie by 3: Seeker
  • 269 Views
  • 1 replies
  • 0 thanks

Sim wont connect to the services!

Can anyone advise?My phone for some reason will not connect to the Vodafone services. It's showing emergency calls only! I've contacted vodafone using Tobi and we did run through what could be causing it. I've turned phone off and back on and still n...

Failed Credit Check

It appears Vodafone are still failing people's credit check despite no issues and no credit check appearing on experien account. Can anyone explain this? Been with Vodafone for over 15 years, pay monthly by direct debit. Never missed a payment, have ...

johnrlowe by 3: Seeker
  • 25698 Views
  • 16 replies
  • 2 thanks

Spotify activation problem

hi. I hope someone can offer some assistance or get me to the right department, other than the call centre.  I upgraded my  phone plan on 29/01/24 and the included the option for Spotify.  My previous plan also included Spotify and I had no problems ...

lanky by 2: Seeker
  • 3805 Views
  • 9 replies
  • 1 thanks

Conference calling

Is it possible to enable the use of DTMF tones in conference calls?Currently when the call is connected no tones are passed between connected callers.

Poor service and coverage

There are numerous customers complaining about the lack of coverage on vodafone since 3g was turned off.  My coverage for my phone and my colleagues has deteriorated significantly and we have no way of getting any customer service to respond to it. I...

Confusing ordering system not helped by twitter help

So i wanted to order a new pixel 9 pro xl which currently has a deal on where you where you save up to £576 on an airtime plan plus save £72 on your phone and also a bonus on your trade in for a pixel 8 pro totalling £530.I wanted to do order the 8gb...

Transferring number -

I have a Vodafone contract which has come to an end so I purchased a new one via a third party as was cheaper. Now I have a new contract  again with Vodafone they tell me they can’t transfer my mobile number to the new contract as it’s not an upgrade...

Gr8manc by 2: Seeker
  • 552 Views
  • 0 replies
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