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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Resolved! Vodafone Secure Network

HiI`ve just opened another account it has 1Gb data (sim only deal) I never use the data the phone (old one) is just used for Phone calls and text only nothing else I even have the wifi turned off. A text come in saying I have a 3 month use of  Vodafo...

bigkenny by 2: Seeker
  • 2284 Views
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Transferring ownership of phone number

I'm hoping to have my phone number transferred from my dad's name to my own name. The phone I currently have is due to be upgraded from July and the agreement ends in August. If I were to have the number transferred to me just now, would I still be a...

rlogan by 2: Seeker
  • 3274 Views
  • 1 replies
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Resolved! Transfer Number/Account to Someone Else?

Hi, Just wondering if it is possible to transfer a number to a different person?The reason for asking is that I have a monthly contract which is for my daughter. However, I now want her to take on the account but keep the same number, so is this poss...

tonymc by 4: Newbie
  • 14273 Views
  • 2 replies
  • 1 thanks

Resolved! Vodafone PAC code

Hi, once i request a PAC code from my old provider and i pass it on to Vodafone, could you please let me know:1)  how long will it take to move over?  2) how long will my phone be out of service for?

biswn001 by 2: Seeker
  • 3150 Views
  • 3 replies
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Resolved! Transfer of contract to Australia

Hi, I want to renew my Vodafone contract yet am worried that I can’t transfer it to Australia if I need to move back within the contract period. Is it possible to transfer the contracts between Vodafone companies yet? Thanks 

Kerryn by 2: Seeker
  • 5192 Views
  • 2 replies
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Resolved! Vodafone showing on my credit report

I closed my account over a year ago after signing up to a 30 day contract. I actually closed the account within the 14 day cooling off period.  (approx 24/8/18) The account is still showing as active on my credit report - can someone help please. tha...

alictait by 2: Seeker
  • 4362 Views
  • 2 replies
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Resolved! Transfer of phone No by PAC

How do I transfer a No from a phone with suspended account - I have the PAC code but Vodaphone have advised that account needs to be active in order to effect the transfer - can I activate the old phone with a pay as you go??

Resolved! Turning off text alerts for missed calls

I have recently got a new mobile phone contract and this seems to have reset my Voicemail settings. I used to get texts if someone left a Voicemail but not not for missed calls where they didn't. How can I turn off text alerts for missed calls?(Alert...

freddyk by 2: Seeker
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Resolved! Good feedback

Hi all just wanted to post some good feedback  my dad took out a sim only deal yesterday and was serverd by amy who was professional friendly and made us feel comfortable would it be possible to pass this on to amy in dumfries store?