A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
I have smashed my phone, and wanted to log in to my account to see if I could get a new one. However, it seems I am unable to do this, as I can't receive the security code I need to log in via SMS. I don't have another phone I can use to put my sim i...
'It looks like you have an active YouTube subscription.' message popping up. Cancelled my original subscription and it expired 16th of september, but message still keep popping up.
I've been on Red lite for a while now, which is supposed to be €45 a month, this month the bill had an extra €25 added for account adjustment with no breakdown or explanation. Has this happened to anyone else?
Hello. I’ve recently acquired a contract (Unlimited Max plan). While I understand what a contract is, when I signed it I was told something else and now when I want to change it I’m unable to. The agent told me I could change it to any plan I wanted ...
I purchased the google pixel 9 pro xl via the voxi website on the 8th november. The was delivered and i had a change of heart so i returned the device unused and this was delivered to the Vodafone warehouse on the 12th December. I have had no email c...
Hi.I'm trying to register my number for the my Vodafone app, but it says we didn't recognise that number.The number has been ported for 2 weeks now.I have another Vodafone number on a different contract, different phone, and a different email address...
I have no current plans but still have two Vodafone profiles I want to delete completely. I can’t seem to do this from MyVodafone
Hi all. We just recently got a new phone on a contract and it came yesterday, but it is for a Christmas gift. Am I ok to leave it in the box for another 3 weeks or does it have to be turned on and activated straight away?
I took out a contract on the 20th november but cancelled it not even an hour later as i thought id placed an order through voxi, i did the order through the online chat which was a mistake. i then got but through to the cancellation online chat and w...
Hi,I'm a bit confused how Vodafone haven't been pulled up on the Consumer Rights Act for sneaking in a Secure Net subscription with their mobile plans.It's totally unclear from the upgrade process that an additional subscription is being taken on - i...
