A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
Signed up for Vodafone a few days ago for eSim monthly. The only communication I've received is an email stating my number will be ported tomorrow. I haven't received an email with the QR code yet. Will the email with the QR code come before the numb...
I am a Vodafone UK customer currently on vacation in Jamaica.I can receive incoming calls.When I attempt to make an outbound call, I hear an automated voice stating that calls from this number are barred from making out going calls.I have removed all...
Hey so here it goes long one!back in 2017 I took out a contract with sim and phone and in the shop along with the 100 questions they ask when completing the contract paperwork it was agreed a data cap would be placed on the account.every month I rece...
I've been on Red lite for a while now, which is supposed to be €45 a month, this month the bill had an extra €25 added for account adjustment with no breakdown or explanation. Has this happened to anyone else?
Hi,I wanted to get a new plan through carephone warehouse with Vodafone but the PAC doesn't work because since I am with Voxi, a sister network of Vodafone, it says I am already with Vodafone. I asked Vodafone chat and was told this wouldn't be consi...
Can anyone advise?My phone for some reason will not connect to the Vodafone services. It's showing emergency calls only! I've contacted vodafone using Tobi and we did run through what could be causing it. I've turned phone off and back on and still n...
Hello,I am on a Contract and I used my SIM to test a 5G Router.When I put it back into my Android phone (Xiaomi Mi 11T) into the same SIM slot, I got the first "Swapped SIM" text and shortly after the 'Configuration Settings' message which I OK'd to ...
It appears Vodafone are still failing people's credit check despite no issues and no credit check appearing on experien account. Can anyone explain this? Been with Vodafone for over 15 years, pay monthly by direct debit. Never missed a payment, have ...
hi. I hope someone can offer some assistance or get me to the right department, other than the call centre. I upgraded my phone plan on 29/01/24 and the included the option for Spotify. My previous plan also included Spotify and I had no problems ...
I am an exisiting account customer of VF with 2 broadband contracts. Today I spent a long time on the phone getting a quote for a third broadband contract and 2 sim only pay monthly mobile contracts. All these were to be a switch from BT. Having obta...
