I received a email about a missed payment but when I try to go online to make the payment it asks me to register but I don't have a Vodafone mobile number so I can't register it's the same when calling the number to make a payment.
Hi VodafoneIm an ex Vodafone customer, left back in October 2024. My credit file still showing active with Vodafone. Im unable to speak with anyone as being an ex customer I cannot get past the phone prompts when asked to enter my vodafone number etc...
Hey everyone, Could someone from Vodafone confirm what the exact policy on making local calls to local numbers at a roaming destination for subscribers on 51 and 83 inclusive roaming destinations is?I am on an 83-destination roaming plan and up until...
I have Galaxy Note 20 Ultra, it had my VF eSIM activated.I purchased a new phone - A Galaxy Fold3, and wanted to transfer my eSIM from old phone to new phone. Using the My Vodafone app on the Note 20, I went through all the steps to carry out a SIM ...
I need a proof of purchase form to claim the current offer advertised on Vodafones website for the Samsung chromebook. Samsungs requirements are the document must have the:Invoice number Device nameCompany name or logoDate of purchaseEvery document I...
Hello,I am currently on a 24-month Vodafone contract, but as I’m leaving the country, I can no longer use it. I’d like to transfer the account ownership to a friend. Would this require canceling my contract, paying the termination fees, and having th...
Can anyone shed any light on this? I have been with Vodafone for over 10 years and I have never had this kind of issue before. I ordered an upgrade in the Black Friday sale, I didn't ever receive an additional email regarding the device contract. ...
Hi,My current Vodafone SIM only contract has expired, so I'm looking to see what SIM only packages are available now.I notice some are labelled as '5G Ultra'. I'm not really bothered about this as I don't live in any of the cities where it's availabl...
I was with vodafone years ago and had a My Vodafone account. I have rejoined and have a new My Vodafone account. How do I delete my old username/account? No one on the chat seems to be able to do it even though I have wasted over two hours on chat tr...
Hi.I’ve just moved to an eSIM from a physical sim. The first thing I’ve noticed is that signal is extremely unstable. On my physical sim, I always had 4 bars [full signal] but when I switched over to eSIM it fluctuates continuously. 1 second it’s 4 b...
