Cant activate youtube premium

[ddddddd]

'It looks like you have an active YouTube subscription.' message popping up. Cancelled my original subscription and it expired  16th of september, but message still keep popping up. 

[Beth]

Hi @ddddddd, If your subscription was cancelled as of Sept 16th you shouldn't be seeing this message. When you requested to cancel, have you had confirmation from YouTube that this was done, or do you still have access for the remainder of the month you've paid for? 

[ddddddd]

Ive cancelled few weeks before 16th, my subscription expired on 16th.  Since then I dont have youtube premium, but Im still seeing message. 

[Jason]

Thank you for the confirmation. To take a closer look, we'll need to access your account. To move forward, please get in touch with our Social Media team.