Cant activate youtube premium

[ddddddd]

'It looks like you have an active YouTube subscription.' message popping up. Cancelled my original subscription and it expired  16th of september, but message still keep popping up. 

[Samson24]

Thank you for telling me where you're at with this repask and sorry to hear there is still no fix for you. I have also had good help with the social media team and my contact is waiting for the Entertainment Team to look into this.....they seem to take 24 hours to reply to her but this time they have said it will take 5 days to investigate so I have to wait until this Saturday.
This all happened after my new plan with entertainment started (I previously had a one-year contract with inclusive entertainment and had been using YouTube Premium happily for the year before this). Then the YouTube Premium subscription expired 2 days before my plan end date. 
I did get help from a support agent I called and had YouTube Premium working but it only worked for exactly one month so I wonder if this is a one month trial. Currently my YouTube account shows an inactive and expired membership "Provided by Vodafone". I am guessing that this inactive expired membership must be removed before a new subscription can be added but only Vodafone can get this done.

[repask]

That's precisely the process I went through a few months back. I hope you will have better luck with Vodafone after 5 days because I've been waiting ever since.

I, too, have an expired Youtube Premium membership showing in my YouTube account as "Provided by Vodafone". Unfortunately, YouTube support says this is something that Vodafone needs to remove, but the Vodafone team didn't know what to do. Instead, we concentrated on replicating the issue in the first place because the Vodafone Web development team said after 5 days that there wasn't any issue with the Vodafone website and that YouTube Premium activation was working as intended.

This was a bit of a surprise when we could clearly see that it's failing and that existing customers who had YouTube Premium previously on their monthly plan are not able to activate it again.

Please let me know if you get it sorted somehow, as I will be asking Vodafone to do the same for me. Hopefully, they'll work it out, as it shouldn't be too hard. It's their systems, after all.

[Samson24]

Thanks repask, and it seems like this problem has existed for a number of years. I think the oldest post I could find on this subject was back in July 2021.
It also seemed to affect some Prime and Spotify subscriptions that I also found on some posts.
YouTube without Premium is practically unwatchable due to the amount of ads and at the end of the day we have signed up to and are paying for these plans with entertainment. I myself have been with Vodafone since 2009 and I even asked the question about downgrading my plan and I will actually pay for the YTP myself but my contact in the social media team couldn't be more helpful and wants to get to the bottom of this for me.
I'll certainly let you know how I get on if this gets fixed and let you know what was done but best of luck to you in the meantime and hope you get your issue resolved soon too.