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02-01-2025 12:52 PM
Hi. I’ve rejoined PAYG Plus and have notice that if I try to login to Subscription + portal my account isn’t eligible but it was few months ago when was on PAYG Plus , so have they stop Plus customers getting free 2 month YouTube Premium or 3 months Prime subscription for £1
02-01-2025 02:18 PM
Hi @Claymore24 - thanks for messaging. It sounds like it's recognised that you've already had this offer attached to your number before. So that we can take a look, please message us on Social Media.