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Fibre broadband order cancelled

My order has been cancelled again. This is probably third time, maybe fourth. Lost count. Anyways, last time I was on the chat with agent I was ensured that all issues were fixed and this time the order will go through. I opened tracker to find the d...

MarcinM by 2: Seeker
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Vodafone Upgrade resulting in no Internet

This is to help anyone else who may have similar issues.I recently upgraded to Vodafone full fibre from their standard broadband. Everything went well, all lights on except the Internet stopped after about 24 hours.After 2 fairly long Web chats, I fo...

b1arney by 2: Seeker
  • 2329 Views
  • 2 replies
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How do I get fibre connected via CityFibre?

My street recently had city fibre installed and I called up Vodafone and placed an order for Fibre to be connected.  Unfortunately when the engineer came out to connect me, he had an order to connect copper not fibre.  I called up Vodafone to ask wha...

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cvizzo by 1: Seeker
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Activation

Hi all just a quick post regarding my activation today, ordered 900 mbps on the 17th open reach van turned up on the 19th and ran the line from a telegraph pole and put the outside box on the wall, activation date was today, engineer arrived set it u...

Fibre 900 - Replacement Router + Mesh or just Mesh

Currently using Vodafone mobile broadband but upgrading to full fibre next week. Current setup is MikroTik Chateau 5g due to its carrier aggregation (I get over 130 dl / 35ul) which then connects to google mesh over hardwire to provide WiFi through t...

dwizzo by 4: Newbie
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New FFTP install today phone question

Hello Openreach installed today FFTP , internet works great very happy so far with increased speedLandline is plugged into TEL 1 socket in router , all lights are white so should be good I can make calls from landline and is showing correct land line...

sgrazier by 3: Seeker
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ORDI Request for Openreach (address silver matched)

Hi,  I'm having a bit of flustrating experience with Vodafone customer support. I'm trying to get Fibre Optic Broadband but there is some sort of mismatch between Openreach data and Vodafone. Basically my address is SIlver matched in the database (on...

pieron187 by 2: Seeker
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  • 23 replies
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Resolved! Help !!!!!!!!

Hoping someone sensible at Vodafone will read this - FTP was completed on the 13th Dec it’s now the 20th , broadband speeds are fine but I cannot receive incoming calls on the landline (digital service) cannot access or use the Vodafone app because m...

PC99 by 4: Newbie
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  • 18 replies
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