I have selected a vodafone package from linking from cityfibre site I have entered my postcode and been given the choice of the available full fibre packages and selected one, I am then asked for details of my current provider and surname etc
my current provider is talktalk I selecten them and the surname on my account and provided the account number, but I keep getting and error saying vodafone cant contact my provider.
I can skip the one touch switch and just order, but I want to go through one switch as I wish to sync the termination of my current broadband and also I wish to take my landline number with me,
why is one touch switch not working and is there anything I can do to find out what the issue is ?
