Engineer arrived yesterday to set up. Had some problems. Eventually set up. Came home and scanned QR to set all up but get no internet only WiFi. Checked all plugs and rebooted. Can’t access app as it’s a landline listed and that isn’t working e...
Hello. my fibre install was completed last Friday, 14/02. How long does it take for my account to go live online? Been on this morning on live chat, said 48 hours. I’m still not able to access it. think there is an issue as I did have an old Vodafone...
Broadband was supposed to be connected last Friday however the box is flashing red on the front and only one green light on the back under internet. The other 3 lights on the back aren’t lit up.The WiFi isn’t working but is showing up as a network on...
Hello. I am at my wits end with Vodafone at this point. My order has been delayed for nearly a month because no one told Openreach to arrange external work. That has thankfully now been completed so my activation date was finally set. It is set for t...
Hello, I have waited over a month for my Fibre Activation Date which is Friday 2nd August Openreach are emailing and texting everyday to make sure I am in at 8am. However, as of 6pm 31st July the Fibre Router kit hasn’t even been despatched by Vodaf...
Just switched to Vodafone FTTC. First annoyance is that not till the end of the sign up process did I discover the ported landline number is going to be digital voice while my current provider was going to keep it copper for a while longer. Second an...
Hi ,I just switched from TalkTalk to Vodafone, involving a cityfibre line install. I was under the impression that the One Touch Switch service should have handled the cancellation, even between different networks.Vodafone have activated my new line ...
Hi I applied for Vodafone Essentials after seeing it on Martin Lewis's show on 20th Oct 24, got an enail saying will call you within 5 working days. Sadly, this has not happened. I see that many others have had the same issue, and its been going on f...
I had vodafone basic broadband and i was sent an email saying i could upgrade to the fibre, which was apparently very much faster than my existing connection and the difference in price would be roughly 80p a month. I went ahead and upgraded on 4th D...
After reading so many broadband activation issues here, I deeply regret joining Full Fibre 910 last month. My order was confirmed on 31/12/2024, and the activation was booked for 20/01/2025. I even received an SMS notification saying that I wouldn’t ...
