Broadband activation
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Long delay in fibre connection

Hello,We started a switch to Vodafone on 13 Feb and were visited by BT Openreach a couple of days later who advised that work would needed to be done in our garden to connect the property to fibre we had delayed activation until 11 March to tie in wi...

pppoe - CHAP authentication failure

Brand new Vodafone BB customer.  FTTP.Old service, EE, cut off at 3AM, Voda lit up at 8PM.Service active and working on the Vodafone router, but I have a complex setup and have my own UniFi equipment, and am very competent in this field - I know what...

ianian by 3: Seeker
  • 1433 Views
  • 16 replies
  • 0 thanks

Fibre broadband activation

Hi All Does anyone know how I can get my fibre broadband activation done earlier? I ask because I have my kit here and I can see the openreach pon light is solid green. I've noticed I can't see a broadband account number associated with my plan? Any ...

sky open reach to Vodafone city fibre

I will be finally moving to Vodafone after lurking here for some time in June.Vodafone site allows me to book install up to 2 months in advance.I am currently tied in with SKY FTTP £500  to 12th June so will look for offers from 13th April onwards.Co...

No connection after installation!!

After having repeated issues with my last supplier I finally made the switch to Vodafone. Having done some searching I'm starting to question if this was a good move. The openreach engineer came at 10am yesterday to install the full fibre internet. H...

EmzB92 by 2: Seeker
  • 613 Views
  • 2 replies
  • 0 thanks

Can't log in to my account

I placed an order for Vodafone Broadband 4 days ago. Got an email with username and temporary password saying to log in to activate it, but I keep getting errors when I try. 1st try, it asks for username and password and then says "Sorry. An unexpect...

Xenofar by 2: Seeker
  • 74827 Views
  • 128 replies
  • 7 thanks

Resolved! My Vodafone account is not set up

HiI'm waiting for Full Fibre 500 to be activated on 20 February 2024. The email comms from Vodafone indicate My Vodafone customer account is set up and I should use the temporary password given in the email to log in and activate the account. Just al...

Frenetic by 3: Seeker
  • 3687 Views
  • 9 replies
  • 1 thanks