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New Fibre service installation

I placed a order in November 2022 my installation date was 7th December 2022 the openreach came out on that day set up the new Fibre service box in the house and connected to exterior of the house when they go to feed the cable to the house from the ...

Router and SOGEA adapter never delivered

I have had broadband contracts with Vodafone for the past 4 years, but I'm very unhappy with them at the moment and am on the verge of cancelling the latest contract.My Fibre 2 was activated on 8th June with the new router and SOGEA adapter expected ...

Allen1826 by • 2: Seeker
  • 13622 Views
  • 38 replies
  • 1 thanks

Orders for upgrade to Pro keep getting cancelled

Anyone had this experience and any tips aside from choose another ISP?I have had Vodafone fttc broadband since they started in this field. It works fine but have decided to upgrade to the full fibre Pro service now that our road has had fibre install...

AdeZZZ by • 3: Seeker
  • 3529 Views
  • 20 replies
  • 0 thanks

New FTTP Not Activated yet :/

Should probably start by saying I am a brand new provision, Openreach only recently installed the fibre network around here.They turned up today and installed the ONT and all was finished around 1130am, right from the go I have a Solid Power Light an...

Switching Process for FTTP

Hi there, I have made the move from BT to Vodafone FTTP but still appear to be getting billed for my BT contract. My belief was that VF would arrange the termination of the previous contract in the same way would happen with a mobile phone contract. ...

danno121 by • 3: Seeker
  • 547 Views
  • 4 replies
  • 0 thanks

Moving to UK - registering broadband service

I am moving to London soon, found a place to live and would like register for Vodafone Broadband service.  However I have encountered an issue by doing it online when it requires to check my credit record...in UK...which I don't have currently.  What...

AlexzKK by • 2: Seeker
  • 359 Views
  • 1 replies
  • 0 thanks

My Vodafone Issue logging in (new sign up )

Hello Signed up for Vodafone FFTP today , received email giving temp password for My Vodaphone Managed to change password ok However can't login get "Sorry unexpected error when trying to log you in , please wait a moment and try again "Have tried mu...

sgrazier by • 3: Seeker
  • 487 Views
  • 2 replies
  • 0 thanks

New FTTP & Router Problems

Hi folks,I got full fIbre installed on Tuesday (19th Dec), but because of a router mixup, wasn't able to get online then.  Vodafone thought I had a capable router, but I was using an old one for old broadband connection.They sent me a new Router and ...

DAVIDW21 by • 3: Seeker
  • 1167 Views
  • 2 replies
  • 0 thanks
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