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Changing wifi channels

I have a vodafone thg3000. How and where can you change wifi channel on the above router? Logged into my router I go to WiFi tab at the top of the page, then select "WiFi Settings". Only choices I see 2.4 Ghz, wifi mode, mixed 802.11b/g/nBandwidth 20...

Res light on first day

Had broadband installed today, the engineer was late, not his fault but annoying because I cancelled an appointment that I could have attended if I’d known he’d be late.Anyway i was told the red flashing light would stop after 20 mins, after multiple...

Openreach installation needs scaffolding

Hello, an Openreach engineer recently attempted to install broadband but was unable, I live in an attic flat. He said he needed scaffolding to do this and left. Someone from Vodafone called and said the address is wrong and to call Openreach. The fla...

bradread by • 2: Seeker
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Chat transcript redacted

Just had the most longwinded webchat conversation with a "human" (it definitely wasn't) to simply change a date on my new customer application. I'd already sorted the physical visit with city fibre. At end of chat, the feedback form wouldn't allow me...

Vodafone WiFi router

I created some static IP addresses and a few port forwards in the router. I saved the configuration file to a PC. When I restore the configuration the static IPs and port forwards are not restored. How do I save that information I’ve about 10 static ...

pppoe - CHAP authentication failure

Brand new Vodafone BB customer.  FTTP.Old service, EE, cut off at 3AM, Voda lit up at 8PM.Service active and working on the Vodafone router, but I have a complex setup and have my own UniFi equipment, and am very competent in this field - I know what...

ianian by • 3: Seeker
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Router not been delivered

Hello. I am at my wits end with Vodafone at this point. My order has been delayed for nearly a month because no one told Openreach to arrange external work. That has thankfully now been completed so my activation date was finally set. It is set for t...

Broadband app won’t work

I have deleted and reloaded this app 30+ times.i have spent 8 days trying to resolver this. It keeps saying “Sorry we can’t find your broadband plan”..I have broadband and I’ve paid for it. Vodafone are clueless. Why?

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