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04-12-2024 09:05 PM
My activation date is 6th december, but i have no ONT box in my home.
I contacted vodafone 2 weeks ago telling them I needed an engineer to install fttp, despite the emails saying that i didnt. The indian support people were at best incoherent. So i contacted vodafone again via the complaints process. Some more incoherence. However, in the email it did say...
"Once the order is received by Openreach, a line test will be completed to perform a test. If an issue was found, such as ONT isn't switched on. If the ONT is missing or we are unable to contact you, will require an engineer visit"
Yet the router has arrived im two days from activation and ive heard nothing.
05-12-2024 12:58 AM - edited 05-12-2024 01:00 AM
Hi. 🙂 No engineer is due as stated in the OP. Yes 910mb.