Broadband connection
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Already an account at my address

Bought a new house two weeks ago. Previous occupants on Vodafone so decided to do the same for ease. Filled out the forms online and had delivery and switch over dates. No message or phone call. Just noticed that the order has been cancelled. Am told...

High pings, packet loss and varying speeds

I’ve noticed high pings, packet loss and varying speeds on our Vodafone Fibre 910Mbps connection recently (Openreach). This only seems to be during peak times, Vodafone refusing to help as I’m not using their router which isn’t where the fault is, as...

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Webby21 by 3: Seeker
  • 492 Views
  • 2 replies
  • 1 thanks

Multiplayer gaming issue

I recently switched to Vodafone broadband being told I will get better gaming but I have nothing but issues from start.  Initial problems solved was working fine for two weeks now my 2 Xbox can't play multiplayer without lag . Voda tech support say I...

Pro 2 Router

Hi I have been looking at moving to Vodafone from BT for a while, my bt contract has just expired, when i was looking was offered the Pro 2 router when I put my postcode in, now i don't get the option, does anyone know why?Thanks in advance

ades by 3: Seeker
  • 534 Views
  • 4 replies
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Various broadband issues

Hi,I am experiencing various broadband issues. My broadband cannot cope with another connection when watching a streaming service, it will cause buffering, even if the other connection is just browsing the internet. I am experiencing frequent dropout...

dcdsmith by 2: Seeker
  • 456 Views
  • 5 replies
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Router flashing red

Can someone advise me?I have done all resets to the router. Open reach box is fine. Fault lies with router. I don't have an ethernet cable how can I fix the router. Literally just stopped over night vodafone unhelpful I have been without Internet for...

Router problems

My broadband still isn’t working. I called one of your colleagues this evening which was 45mins of which felt like getting nowhere. I explained the situation that the router yesterday afternoon lost all power which has never happened. The colleague u...

Stuartbk by 2: Seeker
  • 482 Views
  • 8 replies
  • 0 thanks