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Vodafone Broadband Equipment question

Hi,I'm due to be connected to VF BB in about a week's time.I took out the Full Fibre 900 package £31It comes with the THG 3000 Router as standard.Can anyone help me with a few questions I have regarding the Equipment ....Would the newer Ultra WiFi 6...

Airtime rewards - charge to bill

HiI have seen I need to go to charge to bill option to have airtime rewards setup for Vodafone.I went to subscriptions+ only entertainment apps are there. Can't see anything to do with airtime rewards. Can anyone advise how I can set this up so I can...

Anyone snagged a Power Hub when upgrading to Fibre 910?

I have recently pulled the trigger on a mid-contract upgrade offer to go from Full Fibre 500 to 910, and with a small discount (prorated first bill notwithstanding). Unfortunately, I have also verified the catch: the THG3000 router can only provide t...

After Change to eSIM, no internet access on 4G

Hi,I have been success scan QR Code to activite the eSIM in my Pixel 8 Phone, the call and sms is work, but the connection keep going "Exclamation mark", no Connection! call to help desk confirm 2 times no overdue payment.....try to set again the APN...

Vodafone Points scam?

Today I received a text message claiming that my Vodafone points would expire in three days. I clicked on the link they gave me: https://vodafone.coruks.buzz/searchand it had options such as an air fryer and earbuds. It was a bit suspicious, so I tho...

How do I monitor Broadband usage across Network ?

I have a (near) 1GB connection and 5 users across my household and I'd like to (a) understand what device/person/user is using most broadband bandwidth. I have issues with streaming TV via Freeview Play as in constant buffering and I want to know if ...

5G SA (ultra) - phone not connecting

Hi!I should be able to connect to 5G Ultra (standalone) - I meet the pre-requisites - I use compatible handset (S23 Ultra), upgraded my plan since February 23 and I tried it in several postcode covered by 6G Ultra. However my phone only connects to N...

4G no internet, no service and constantly on E since 3G shutdown

Ever since the 3G shutdown, I have been getting 4G no internet in most places that never before, even if I have full bars 4G or even 5G, it just doesn’t work at all! Vodafone customer service don’t care in the slightest as it’s “good” on their end, a...

Network wide site block

We have a website that is blocked on the vodafone network https://v4.co.ukWe have been in previous contact and have been advised to use https://www.virustotal.com/ to see to logged services marking the site as malicious. We have scanned the server an...

Voicemail keeps switching back on

I know you're supposed to be able to turn off voicemail by dialling 1210. I've done that and listened to the recording saying I've switched it off. But within a day it's back on again and I'm getting text messages alerting me to waiting voicemails. I...