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Disgraceful vulnerable customer treatment

I've been with Vodafone for nearly 5 years and have always praised them and gave them glowing reviews to all until now! I had a breakdown due to multiple deaths in my family and fell behind in my bills but Vodafone was working with me through this an...

Terminated

I run a small business from home and depend 100% on my broadband.My account has been terminated due to late payment of an April and May invoice.I accept I am late with these payments.What is impossible to understand is Vodafone terminated my account ...

Intermittent Disconnects, packet loss and more

I have had Fibre 900 since Aug/Sep 2022 (Openreach in M26 postcode) - all has been great using my own ASUS AX11000 Router - over the past few months i have been getting some high packet loss and random disconnections - ( i thought due to DNS settings...

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Resolved! Superfast2 to Fibre2 switching issues

I am having issues with Vodafone after signing up to a new contract switching from Superfast2 to Fibre2. Basically I have no internet at all and the WiFi hub internet light just flashes red.I have been in contact with customer support twice and both ...

Porting my 46 year old landline number

Having joined vodafone i now have new number when I asked if I could keep my old number i was told it would take 5 days and I could keep it but it did not happen when I asked again I was told my previous provider talktalk would not release it and I w...

Pairing my phone to my car. I must have tried about 30 times ,unsuccessfully.

Doro 6880 mobile. Shows a no entry sign next to headphones, and although the car claims the pairing has been successful, the phone asks me to try again !

URGENT: Kintojoin App is inaccessible on the Vodafone network: insecure redirect via allot.com

Dear support,The following domains are blocked www.kintojoin.io, login.kintojoin.io, app.kintojoin.io, and kintojoin.io. This is preventing our clients and customers from accessing the KINTO Join App. We investigated and found that this is because of...

ipv6 settings

Hi just been upgraded to full fiber via openreach and vodafone has enabled ipv6 on my connection i am using my own router to connect but am struggling to put the settings in for ipv6 and vodafone isnt helpful i have read they have implimented dual st...

Extend WIFI coverage with existing equipment

Hello AllI am looking to extend my WIFI signal and have been given a Zyxel NWA1302-AC ( looks like a flying saucer!) and a Zyxel AC 1200 hardwired extender... I am not a techie im afraid but both look in great condition.Could anyone tell me whether e...

Broadband Connection

Hello, so recently I was with another provider and I decided to switch to Vodafone Full Fibre due to some friends telling me that the speeds that Vodafone offered was much better than what I had and at an affordable price. essentially I bought the Pr...