Welcome to the Vodafone Community!

Discuss, learn and share how to leverage the power of the crowd and build deep relationships with your customers.

cancel
Showing results for 
Search instead for 
Did you mean: 
497189members
696894posts

Browse the Community

Community Activity

Obtain return label for broadband equipment

Hi,I have this problem:https://forum.vodafone.co.uk/t5/Other-broadband-queries/Returning-old-Vodafone-equipment/m-p/2748526I need to return the 4G dongle BUT the link in the email for generating a returns label is broken.I have tried the "chat" suppo...

Screenshot 2024-04-27 at 18.55.15.png

Unblock domain from Secure Net

I can't navigate to the websites https://www.arenabreakoutinfinite.com and https://www.arenabreakout.com as they appear to be blocked by Secure net, could you please unblock them?

Asgarth by 2: Seeker
  • 38 Views
  • 1 replies
  • 0 thanks

Can’t top up

When I go to top up it says must be a Vodafone number.  It is a Vodafone number. Also no one can call or text me. 

Can no longer make phone calls

I recently moved to Vodafone full fibre broadband with digital voice for my phone. Everything has been working fine, but today I was unable to make a phone call. I can receive phone calls, I just can't make them. Anyone any clues how to fix this?

Astro13 by 1: Seeker
  • 52 Views
  • 1 replies
  • 0 thanks

Thoughts on Vodafone 900 at £29/m for 24 months?

Am aware they do a CPI+3.9% increase every April, but even factoring that in at say, 14%, it's still only another £3-4 ontop until next year, still below the £38-£40.00/m that other providers are offering.Reckon it is worth jumping on the deal whilst...

dxter by 1: Seeker
  • 52 Views
  • 2 replies
  • 0 thanks

Holiday prize

I've won a holiday and spending money is included . When will I get the money

Cliffy70 by 2: Seeker
  • 59 Views
  • 1 replies
  • 0 thanks

WiFi calling

My Apple SE mobile phone always used to connect to WiFi calling once in my house as I have a very weak signal in the rural area where I live.  However for the last 3 months it now drops the WiFi calling when in the house and connects to a very weak V...

Full Fibre 900 package - any good feedback?

Hello,My BT contract (500Mbps) is coming to an end and looking to switch providers.Highly tempted by the Vodafone Full Fibre 900 package which is currently available at £36 via Topcashback.Whilst I don't anticipate needing to speak to customer servic...

iPhone Compatibility with Pre-Paid SIM Cards

I am visiting Portugal for two weeks in October and was planning to get a SIM card to use with an iPhone 5 I have saved for travel purposes. Will a Vodafone SIM card I purchase in Portugal work on an (unlocked) iPhone 5?  Thanks.

wet_egCA by 2: Seeker
  • 56 Views
  • 1 replies
  • 0 thanks

Latest from our Blog

Mobile Voice Calls

We had a technical issue affecting mobile voice calls earlier today, our recovery plan is fully in place and usual service has been restored. We will be monitoring the situation closely.

0 Comments

Mobile Voice Calls

We are aware that some customers are experiencing issues making mobile voice calls. Our team continues to work on fixing the problem, which stems from a technical fault in our network. We're sorry for...

0 Comments

Samsung Galaxy S24 Ultra

Taylor Deeley, Trainer from Samsung UK, introduces the Samsung Galaxy S24 Ultra. This AI phone takes bright and sharp images, even at night. Plus, benefit from the convenience of Galaxy AI. https://ww...

0 Comments

Intermittent Network Issues Resolved

Good afternoon, We can confirm that the network issue experienced by some customers this morning has been fixed and normal service has resumed. We’re sorry for the inconvenience.

0 Comments