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01-05-2019 09:02 PM
Apologies if this has been mentioned before but my Vodafone x9 has suddenly stopped connecting to my BT broadband. Everything else is connecting fine - no-one else in the house has this problem. I've tried restarting etc but it will not reconnect at home.
02-05-2019 05:17 AM
Can you try forgetting the network on your phones wifi settings and then reset it back up from scratch @Jenny68
In your phones Settings - Apps - Wifi - can you navigate to storage or something similar and clear the apps cache files ?
Does your phone connect to other Wifi sources such as another persons broadband or a coffee shop etc ?
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
02-05-2019 07:22 AM
Thanks for replying. Forgetting network doesn't seem to work but I will try the other way when I'm back home as on my way to work now. I can connect to other WiFi.