Help please

[xFocus]

Hi I have a Vodafone Smart prime 6 on Monday it came up with a update on my lock screen so I went on to it and tryed to update it just before the update finished it came up with a thing saying error and it won't let me turn it off or do anything I tryed to reset my phone but that didnt work now it just has that green robot and it says no command can some one please help me.

[BandOfBrothers]

Hi

Has your phone reset / cleared the issue yet ?

If not then you could try a Hard Reset which takes it back to how it came out of the box. This will however delete any data saved in the phones memory. 

http://www.hard-reset.mobi/vodafone-smart-prime-6-hard-reset/

If this does not help and perhaps running a Google Search beforehand does not return any tips ,then I would visit your local Vodafone shop for assistance. They apply a 2 year warranty to their phones. They may have to send the handset off to their Repair Centres.