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No service - upgrade and sim swap today

spriggsy01
2: Seeker
2: Seeker
Hi, I upgraded to iphone 6 this evening. I've gone through the steps of sim swap but my new phone has no service and my old one does. I have an iPad linked to my mobile number.

I have been switching on and off for over an hour without any luck.

Last time I upgraded the service was restored immediately. Is there anywhere I can check if there's a problem?

Any help would be appreciated as I don't want to be carrying two phones around tomorrow as I have to use it for work. Thanks
1 REPLY 1

63johnw
17: Community Champion
17: Community Champion
Hi, it can take up to 24 hours to switch.