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Solution

Sure Signal not working - no lights

cooperasoc
3: Seeker
3: Seeker

Hi, my sure signal has stopped working - no lights or other sign of life!

 

IPS Speed test  41.8 download - 8.94 upload

 

ip address  212.159.177.241  

 

serial number  40130616176

 

trace route 

Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\Users\Martin>tracert 212.183.133.177

Tracing route to 212.183.133.177 over a maximum of 30 hops

1 109 ms 97 ms 97 ms dsldevice.lan [192.168.1.254]
2 7 ms * 7 ms 195.166.130.210
3 18 ms 7 ms 7 ms link2-central10.pcl-gw02.plus.net [84.93.249.162
]
4 313 ms 7 ms * ae2.pcl-cr01.plus.net [195.166.129.6]
5 18 ms 7 ms * ae1.ptw-cr01.plus.net [195.166.129.0]
6 21 ms 8 ms 10 ms lndgw2.arcor-ip.net [195.66.224.124]
7 162 ms 81 ms 85 ms 85.205.0.86
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 *

 

 

 

pingtest  line quality B*  ping 9ms  jitter 1ms

 

 

Result of ping to 212.183.133.177   - request timed out   four times.

 

Thanks for your help - I hope

 

Martin Cooper

 

 

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

It may also be worth trying a different power supply with the SureSignal (Version 1 & 2 ), as there have been some reports of replacement power supplies solving the issues. They are available on eBay for around £10.

FAQs : https://support.vodafone.co.uk/Network-and-coverage/-Signal/

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.