Sure signal not working after power cut

[rudshers]

Hi, since a power cut thanks to storm Doris our sure signal is not working. I have tried doing the reset but that hasn't worked.

can anyone help? 

[BandOfBrothers]

Hi @rudshers

Which version of SS do you use ?

Please Note : If the Sure Signal displays ANY signs of internal failure / no lights then unplug it straightaway and contact Vodafone Customer Services.

The SS comes with a 24 Month Manufacturing Warranty. 

[rudshers]

Hi, it's a version 1, had it at least 7/8 years.

[BandOfBrothers]

Ok.

It may then be worth trying a different power supply with the SureSignal Version1 as there have been some reports of replacement power supplies solving the issues.

Even if lights / power are showing. They are available on eBay for around £10.

From member cineriv "But firstly, have a look around for a suitable unit with a 12 Volt output @ around 1.5Amp capacity that you could 'borrow' to prove the fault. Suitable units can be found on external hard drives, monitors, printers, routers etc.etc."