Thanks for getting in touch @gmanoo, I'm sorry to hear about the streaming issues you're having.
Are you only having these problems on Wi-Fi? If your speed tests are showing fine, it could be worth splitting your SSID to help decrease traffic on the line. You can do this using the following instructions:
Changing Wi-Fi Channels – Split SSID
You can do this by logging into your router menu:
- Go to vodafone.connect or 192.168.1.1
- Enter the password - vodafone
- In the top right, change this mode to expert mode
- Go to the Wi-Fi tab
- Scroll down and click on split SSID
- You’ll then see the two options, one for 2.4Ghz and 5Ghz, in each section, you’ll see the SSID name – we’d recommend changing the name to have a 2 and a 5 at the start, as you’ll then be able to identify which is which on your device.
- Hit apply
Changing Wi-Fi Channels
- In the Wi-Fi tab, go to settings from the left menu
- Here you can change the channel of the 2.4Ghz/5Ghz channels from Auto.
- We’d recommend either 1,6 or 11 on 2.4Ghz
- Run a speedtest before you change the channel and then another afterwards, as you’ll then be able to see any difference it’s made.
Please let us know if this helps, if not don't hesitate to pop back to us and we'll be more than happy to assist you further 🙂
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