My Super WiFi plus won’t connect

[Saphirajo21]

I have kept trying to connect it by using the wps button on the main router and then the middle button on top to connect, it connects for a few seconds with a green light then all of a sudden it goes back to the red flashing light I have tried to reset the router and my main broadband router but nothing is working and it won’t stop flashing red and I don’t know what to do because I can’t log in to the broadband app as I forgot the username for it and I can’t find my order number in my emails, I’m stuck

[Andy]

Hi @Saphirajo21 👋 Our broadband team will be able to help with this and provide the details you need. They can be reached here or by calling 191 from a Vodafone mobile or 0333 304 0191 from any other phone, and will be happy to help.