Ask
Reply
Solution
05-02-2014 06:27 PM
Has anyone actually got this working on the HTC One?
I have spent more than 2 months trying to get this working and have experienced some of the worst customer support I have ever had! The final straw has been recieving texts saying 'You are missing out on your free trial'!!!! I know I am missing out and have spent over 24hrs on the phone to you with no solution and numerous times when the operator has just hung up. If this isn't sorted soon I am going to have to take this further!
On a side note I asked them to activate my MMS messaging and when it still wouldn't work I contacted them again and was told instead of activating it they had barred it!
I have been with Vodafone for many many years but they are really starting to annoy me now!
08-07-2014 01:33 PM
Still problems!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I now have a choice of netflix or spotify as my entertainment pack but no sky sports!!!!!!!!!!
beyond a joke!!!!!!!!!!!!!!!!!!!!!!
PS cant find the email either!
09-07-2014 03:19 PM - edited 09-07-2014 03:20 PM
Hi wjfreeman,
It's not an issue if you can't find the last email.
We can look into this further, take a look here for how to get in touch.
We aim to reply to emails within 48 hours. If you need a quicker response, please visit our Contact Us page.
Thanks.
Ian
31-07-2014 04:37 PM
and it carrys on, round and round and just the same crap, how hard is it to understand plain english? I am sick to death of wasting the last 8 months or so repeating myself, pathetic!!!!!!!!!!!!!!!!!!!!!!
01-08-2014 01:55 PM