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Occasional Poster
Shaz_uk
Posts: 2
Registered: ‎01-08-2012

Unable to connect to voicemail

Hello Can you help,

 

I am trying to set up my voicemail on my HTC Wildfire S,

when I dial 121 and then press 1, I get the message "unable to connect you to vodafone voicemail, please end call."

Am I missing a setting on my phone somewhere?

 

thanks

Shaz.

Message 1 of 4 (1,985 Views)
Tech Team
Ben_H
Posts: 4,435
Registered: ‎08-06-2009

Re: Unable to connect to voicemail

Hi Shaz,

 

The easiest way to set up Voicemail on your handset is to call 1211 from the phone and listen to the message. It's a freephone number that will switch your voicemail on. Likewise, if you need to deactivate it in future, simply dial 1210. :smileyhappy:

Let me know when you've done that to confirm it's set up OK. :smileyhappy:

Cheers, Ben

Message 2 of 4 (1,960 Views)
Occasional Poster
Shaz_uk
Posts: 2
Registered: ‎01-08-2012

Re: Unable to connect to voicemail

Hello Ben,

 

I have tried that a couple of times and it doesn't seem to fix the problem, still get the unable to connect ot voicemail message.

 

Regards.

shaz.

Message 3 of 4 (1,813 Views)
Tech Team
Tech Team
Lee
Posts: 17,230
Registered: ‎27-10-2008

Re: Unable to connect to voicemail

Hello Shaz_uk,

 

Thanks for trying Ben's suggestion.

 

I've sent you a PM which can be accessed here. If you could follow the instructions in the PM and send us your details one of the team will be with you as soon as they can.

Cheers,

LeeH

Message 4 of 4 (1,785 Views)