EC4N - City of London

[a_s_burnley]

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?

Unknown

2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs?

EN4N 6NP 

3) Does the issue occur if you try your SIM card in a different phone?

Yes

4) What errors are seen or heard when the issue occurs?

No signal

5) Does this happen on 2G, 3G, 4G or all?

All

6) When did you first notice this issue?

8:30AM 23/05/17

7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it occurs?

Permanent

[Alex]

@a_s_burnley We're aware of a fault in your area. 

This is currently being investigated under INC2914352 - you're able to subscribe for updates on our network status checker.