LS10 no signal

[Jamescunny1983]

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? Happening wherever I go

2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on the Community, add it to your profile here. LS10 4su

3) Does the issue occur if you try your SIM card in a different phone?
Yes tried two phones no signal on either
4) What errors are seen or heard when the issue occurs?
No internet connection Vodafone Network is unavailable
5) Does this happen on 2G, 3G, 4G or all?
All
6) When did you first notice this issue? 22/02/2017

7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it occurs? Permanent no signal at all for past day and a half

[BandOfBrothers]

Hi,

Your local and surrounding masts are not showing at issue. 

Trying another phone helpseto rule of an issue with your phone. 

Please check in your online myvodafone to ensure no data bars are turned on. 

Customer services on 191 or Live Chat can also check your account. 

So with this happening everywhere this could be linked to your SIM card. If necessary it can be sim swapped at any Vodafone store. 

[Jamescunny1983]

Hi thanks for your reply BandofBrothers yes a data bar had been switched on not sure how many thanks for your help issue is resolved

[BandOfBrothers]

You're very welcome.  

Good to hear your back up and running and the issue resolved.