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Rank 1: Guest
Posts: 12
Registered: ‎17-08-2009
Accepted Solution

Brand new SS V3 not accepting users

So after giving up on my SS V2 I ordered a new unit.

 

42170125555

 

Same problem occurs - shen adding users at registration, or after

 

Error invoking portlet "VAPGatewayController"

com.bea.wsrp.faults.v1.OperationFailedExceptionImpl: Internal Server Error: null; nested exception is:
javax.servlet.ServletException.; nested exception is:
com.bea.wsrp.faults.v1.OperationFailedExceptionImpl: null; nested exception is:
javax.servlet.ServletException
at com.bea.wsrp.FaultInstanceFactory.<clinit>(FaultInstanceFactory.java:44)
at com.bea.wsrp.proxy.ProxyBase.raiseFault(ProxyBase.java:563)
at com.bea.wsrp.proxy.ProxyBase.invoke(ProxyBase.java:464)
at $Proxy68.getMarkup(Unknown Source)
at com.bea.wsrp.consumer.markup.GetMarkupService.invoke(GetMarkupService.java:49)
at com.bea.wsrp.consumer.markup.GetMarkupService.invoke(GetMarkupService.java:37)
at com.bea.wsrp.consumer.markup.AbstractMarkupService.invoke(AbstractMarkupService.java:156)
at com.bea.wsrp.consumer.markup.AbstractMarkupService.invoke(AbstractMarkupService.java:135)
at com.bea.wsrp.consumer.markup.MarkupServicesFacade.invoke(MarkupServicesFacade.java:42)
at com.bea.wsrp.consumer.controls.ProxyPortletContent.invokeGetMarkup(ProxyPortletContent.java:665)
at com.bea.wsrp.consumer.controls.ProxyPortletContent.beginRender(ProxyPortletContent.java:318)
at com.bea.netuix.nf.ControlLifecycle$7.visit(ControlLifecycle.java:486)
at com.bea.netuix.nf.ControlTreeWalker.walkRecursiveRender(ControlTreeWalker.java:530)
at com.bea.netuix.nf.ControlTreeWalker.walkRecursiveRender(ControlTreeWalker.java:541)
at com.bea.netuix.nf.ControlTreeWalker.walkRecursiveRender(ControlTreeWalker.java:541)
at com.bea.netuix.nf.ControlTreeWalker.walk(ControlTreeWalker.java:249)
at com.bea.netuix.nf.Lifecycle.processLifecycles(Lifecycle.java:361)
at com.bea.netuix.nf.Lifecycle.processLifecycles(Lifecycle.java:339)
at com.bea.netuix.nf.Lifecycle.processLifecycles(Lifecycle.java:330)
at com.bea.netuix.nf.Lifecycle.run(Lifecycle.java:304)
at com.bea.netuix.nf.UIControl.render(UIControl.java:597)
at com.bea.netuix.servlets.controls.PresentationContext.render(PresentationContext.java:434)
at com.bea.netuix.servlets.util.RenderToolkit.renderChild(RenderToolkit.java:147)
at com.bea.netuix.servlets.jsp.taglib.RenderChild.doStartTag(RenderChild.java:62)
at jsp_servlet._framework._skeletons._vodafonedefault.__flowlayout._jspService(__flowlayout.java:128)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:34)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:283)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:175)
at weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:533)
at weblogic.servlet.internal.RequestDispatcherImpl.include(RequestDispatcherImpl.java:459)
at com.bea.netuix.servlets.controls.application.laf.JspTools.renderJsp(JspTools.java:124)
at com.bea.netuix.servlets.controls.application.laf.JspControlRenderer.beginRender(JspControlRenderer.java:81)
at com.bea.netuix.servlets.controls.application.laf.PresentationControlRenderer.beginRender(PresentationControlRenderer.java:62)
at com.bea.netuix.nf.ControlLifecycle$7.visit(ControlLifecycle.java:482)
at com.bea.netuix.nf.ControlTreeWalker.walkRecursiveRender(ControlTreeWalker.java:530)
at com.bea.netuix.nf.ControlTreeWalker.walkRecursiveRender(ControlTreeWalker.java:541)
at com.bea.netuix.nf.ControlTreeWalker.walk(ControlTreeWalker.java:249)
at com.bea.netuix.nf.Lifecycle.processLifecycles(Lifecycle.java:361)
at com.bea.netuix.nf.Lifecycle.processLifecycles(Lifecycle.java:339)
at com.bea.netuix.nf.Lifecycle.processLifecycles(Lifecycle.java:330)
at com.bea.netuix.nf.Lifecycle.run(Lifecycle.java:304)
at com.bea.netuix.nf.UIControl.render(UIControl.java:597)
at com.bea.netuix.servlets.controls.PresentationContext.render(PresentationContext.java:434)
at com.bea.netuix.servlets.util.RenderToolkit.renderChild(RenderToolkit.java:147)
at jsp_servlet._framework._skeletons._vodafonedefault.__template5col_01._jspService(__template5col_01.java:145)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:34)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:283)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:175)
at weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:533)
at weblogic.servlet.internal.RequestDispatcherImpl.include(RequestDispatcherImpl.java:459)
at com.bea.netuix.servlets.controls.application.laf.JspTools.renderJsp(JspTools.java:124)
at com.bea.netuix.servlets.controls.application.laf.JspControlRenderer.beginRender(JspControlRenderer.java:81)
at com.bea.netuix.servlets.controls.application.laf.PresentationControlRenderer.beginRender(PresentationControlRenderer.java:62)
at com.bea.netuix.nf.ControlLifecycle$7.visit(ControlLifecycle.java:482)
at com.bea.netuix.nf.ControlTreeWalker.walkRecursiveRender(ControlTreeWalker.java:530)
at com.bea.netuix.nf.ControlTreeWalker.walkRecursiveRender(ControlTreeWalker.java:541)
at com.bea.netuix.nf.ControlTreeWalker.walkRecursiveRender(ControlTreeWalker.java:541)
at com.bea.netuix.nf.ControlTreeWalker.walkRecursiveRender(ControlTreeWalker.java:541)
at com.bea.netuix.nf.ControlTreeWalker.walkRecursiveRender(ControlTreeWalker.java:541)
at com.bea.netuix.nf.ControlTreeWalker.walkRecursiveRender(ControlTreeWalker.java:541)
at com.bea.netuix.nf.ControlTreeWalker.walkRecursiveRender(ControlTreeWalker.java:541)
at com.bea.netuix.nf.ControlTreeWalker.walkRecursiveRender(ControlTreeWalker.java:541)
at com.bea.netuix.nf.ControlTreeWalker.walkRecursiveRender(ControlTreeWalker.java:541)
at com.bea.netuix.nf.ControlTreeWalker.walkRecursiveRender(ControlTreeWalker.java:541)
at com.bea.netuix.nf.ControlTreeWalker.walkRecursiveRender(ControlTreeWalker.java:541)
at com.bea.netuix.nf.ControlTreeWalker.walk(ControlTreeWalker.java:249)
at com.bea.netuix.nf.Lifecycle.processLifecycles(Lifecycle.java:361)
at com.bea.netuix.nf.Lifecycle.processLifecycles(Lifecycle.java:339)
at com.bea.netuix.nf.Lifecycle.runOutbound(Lifecycle.java:186)
at com.bea.netuix.nf.Lifecycle.run(Lifecycle.java:140)
at com.bea.netuix.servlets.manager.UIServlet.runLifecycle(UIServlet.java:419)
at com.bea.netuix.servlets.manager.UIServlet.processControlTree(UIServlet.java:305)
at com.bea.netuix.servlets.manager.PortalServlet.service(PortalServlet.java:779)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:283)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
at com.cj.trim.trimFilter.doFilter(trimFilter.java:86)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
at com.vodafone.couk.micrositeintegration.filter.MicrositeIntegrationFilter.doFilter(MicrositeIntegrationFilter.java:185)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
at com.vodafone.couk.filters.UnAuthenticatedPagesFilter.doFilter(UnAuthenticatedPagesFilter.java:147)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
at com.vodafone.couk.filters.PartialHoldingPagesFilter.doFilter(PartialHoldingPagesFilter.java:61)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
at com.vodafone.couk.filters.RedirectionFilter.doFilter(RedirectionFilter.java:292)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
at com.vodafone.couk.filters.RedirectsFilter.doFilter(RedirectsFilter.java:192)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
at com.vodafone.online.eserv.wlp.filter.WLPSecondLevelAuthFilter.doFilter(WLPSecondLevelAuthFilter.java:350)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
at com.bea.p13n.servlets.PortalServletFilter.doFilter(PortalServletFilter.java:251)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
at weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:531)
at weblogic.servlet.internal.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:266)
at com.vodafone.couk.portal.redirects.LongToSeoURLServlet.longToSEOURL(LongToSeoURLServlet.java:451)
at com.vodafone.couk.portal.redirects.LongToSeoURLServlet.doPost(LongToSeoURLServlet.java:139)
at com.vodafone.couk.portal.redirects.LongToSeoURLServlet.doGet(LongToSeoURLServlet.java:108)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:283)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
at com.bea.p13n.servlets.PortalServletFilter.doFilter(PortalServletFilter.java:251)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3251)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2010)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:1916)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1366)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:181)

Message 1 of 7 (1,954 Views)

Accepted Solutions
Rank 1: Guest
Posts: 12
Registered: ‎17-08-2009

Re: Brand new SS V3 not accepting users

Workaround:

 

Seems to work adding users two at a time.....

 

 

...shame I have 28 users to add.....

View solution in original position

Message 4 of 7 (3,863 Views)

All Replies
Posts: 20,898
Registered: ‎14-08-2011

Re: Brand new SS V3 not accepting users

Hi 

 

Was it brand new from Vodafone?

 

Live Chat or customer service on 191 can check things and if necessary add Vodafone numbers for you in the interim while you get this sorted. 

 

Please try another browser and or clear the cookies and cachesin your current browser. 

image.jpeg

 

Message 2 of 7 (1,952 Views)
Rank 1: Guest
Posts: 12
Registered: ‎17-08-2009

Re: Brand new SS V3 not accepting users

[ Edited ]

Yes brand new from Vodafone

 

Just attempted again on a different PC and yet another browser.  Same thing on Chrome, Firefox and IE

 

getting bored of entering these numbers now :-/

Message 3 of 7 (1,941 Views)
Rank 1: Guest
Posts: 12
Registered: ‎17-08-2009

Re: Brand new SS V3 not accepting users

Workaround:

 

Seems to work adding users two at a time.....

 

 

...shame I have 28 users to add.....

Message 4 of 7 (3,864 Views)
Posts: 75
Topics: 0
Thanks: 5
Solutions: 1
Registered: ‎06-03-2017

Re: Brand new SS V3 not accepting users

@RevDarkman

 

That's great news to hear it's seemingly working.

 

Let us know the result of when all 28 users are added.

Message 5 of 7 (1,931 Views)
Rank 1: Guest
Posts: 12
Registered: ‎17-08-2009

Re: Brand new SS V3 not accepting users

Well all users are in - two at a time worked, but I did leave a good few minutes between each input.

Message 6 of 7 (1,800 Views)
Highlighted
Posts: 75
Topics: 0
Thanks: 5
Solutions: 1
Registered: ‎06-03-2017

Re: Brand new SS V3 not accepting users

@RevDarkman

 

Thanks for letting us know.

 

Your feedback is vital to us, as we're always striving to give our customers the best service.

Message 7 of 7 (1,772 Views)
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